Cluster Learning and Development Manager
Company: AccorHotel
Role summary
Cluster Learning and Development Manager is a role at AccorHotel in New Delhi, Delhi, India (on-site). Posted 2026-08-18. Experience level: 5-10.
- Job title
- Cluster Learning and Development Manager
- Company
- AccorHotel
- Location
- New Delhi, Delhi, India
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 5-10
- Date posted
- 2026-08-18
You’ll get to shape the culture and professional growth of several hotel teams across a cluster, making this a perfect move if you enjoy mentoring people and designing training programs. It’s a rewarding opportunity to influence how guest experiences are delivered while advancing your career within a globally recognized hospitality brand.
Job description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
Initiate, coordinate, deliver and follow-up on all training activities within the hotel
Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
Update and maintain accurate records of training activities and participant information
Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
Share responsibilities for the integration and orientation process of new hires
Assist with the implementation of new policies, procedures, and standards
Qualifications
Bachelor’s Degree in Human Resources Management / Hotel Management
Minimum 7 years of training experience in Hospitality
Excellent reading, writing and oral proficiency in English language
Additional Information
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Results and service oriented with an eye for details
Excellent presentation skills
Job-Category: Talent & Culture
Job Type: Permanent
Job Schedule: Full-Time
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