Night Duty Manager (M/F/X)
Company: AccorHotel
Role summary
Night Duty Manager (M/F/X) is a role at AccorHotel in Hounslow, England, United Kingdom (on-site). Posted 2026-08-13. Experience level: 2-5.
- Job title
- Night Duty Manager (M/F/X)
- Company
- AccorHotel
- Location
- Hounslow, England, United Kingdom
- Work arrangement
- on-site
- Category
- Hospitality
- Experience level
- 2-5
- Date posted
- 2026-08-13
Job description
Company Description
At Ibis Budget London Heathrow Central , part of the Accor Group, we take pride in creating simple yet memorable hospitality experiences for every guest.
Whether you're beginning your hospitality journey or seeking flexible work in a fast-paced environment, you’ll be welcomed into a team that values energy, service and personal growth. Working with us means you'll benefit from:
Free stays in UK Accor hotels & 50% off in Accor restaurants (T&Cs apply)
Global employee discounts across 100+ countries and 5,000+ hotels
Access to industry-leading training via the Accor Academy
Opportunities for internal progression and international mobility
A supportive and inclusive team culture
Health & wellbeing support in and outside the workplace
We believe in celebrating your personality and helping you grow – because you matter.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description
As Night Duty Manager , you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security.
You will:
Oversee night audits, end-of-day reporting, and financial reconciliation
Act as the primary point of contact for all guest issues and emergencies overnight
Ensure guest check-ins/outs are completed efficiently and professionally
Monitor the building’s security and perform regular night walks and health & safety checks
Assist with cleaning, stock control, and light F&B duties where required
Coordinate with Housekeeping, Maintenance, and Reception to ensure next-day readiness
Support and guide any night staff on duty, ensuring policies and standards are followed
Respond to fire alarms or incidents in line with the hotel’s emergency procedures
Qualifications
We’re looking for someone who:
Has prior experience working in a hotel front office or supervisory night role
Understands night audit procedures (training provided if needed)
Can stay calm and make confident decisions in emergency or high-pressure situations
Is self-reliant, responsible, and proactive in solving problems
Is tech-savvy and familiar with PMS systems (Opera Cloud preferred)
Communicates clearly in English (spoken and written); other languages are a bonus
Has the right to work in the UK and can commit to overnight shift patterns (including weekends and holidays)
Additional Information
By joining Ibis Budget London Heathrow Central, you become part of the Accor global network – offering endless opportunities to grow, learn, and shape your future.
We are an inclusive employer , committed to diversity, equality, and creating a workplace where everyone feels they belong .
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time
Compensation: GBP 30000 - GBP 32000 - yearly