Reservation Executive
Company: AccorHotel
Role summary
Reservation Executive is a role at AccorHotel in New Delhi, Delhi, India (on-site). Posted 2026-09-01. Experience level: 2-5.
- Job title
- Reservation Executive
- Company
- AccorHotel
- Location
- New Delhi, Delhi, India
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-09-01
Come join a fantastic hotel team where you'll be the go-to person for guest bookings, making sure everyone has a smooth and enjoyable experience from the start. This is a great chance to learn the ropes of hospitality, with opportunities to grow your career in a supportive environment.
Job description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Operational
Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
Ensure calculative overbooking.
Identify optimal, cost effective use of the resources and educate the team on the same.
Maintain and update corporate database, entering guest bookings to ensure guest information records are kept up to date and accurate for future events.
Business plan /Analysis
Assist in the development of occupancy forecasts for the annual budget.
Handle additional responsibilities as and when delegated by the Management.
Team Management
Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Qualifications
Degree or diploma in Hotel management
Additional Information
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
Job-Category: Sales & Marketing
Job Type: Permanent
Job Schedule: Full-Time