Technical Program Manager
Company: ACE Scholarships
Role summary
Technical Program Manager is a role at ACE Scholarships in Greenwood Village, Colorado, United States (hybrid). Posted 2026-09-01. Salary: USD 68,000–93,000 per year. Experience level: 5-10.
- Job title
- Technical Program Manager
- Company
- ACE Scholarships
- Location
- Greenwood Village, Colorado, United States
- Work arrangement
- hybrid
- Category
- Software Engineering
- Salary
- USD 68,000–93,000 per year
- Experience level
- 5-10
- Date posted
- 2026-09-01
ACE Scholarships is looking for a driven Technical Program Manager to join their team. This role offers a great opportunity to make a real impact within a mission-driven organization, with a competitive salary range and a commitment to professional development.
Job description
Description
Position
Technical Program Manager
About ACE Scholarships
ACE is a 501(c)(3) non-profit, founded in 2000 in Denver, Colorado, to provide low-income children with equal access to quality K-12 private schools through partial scholarship support. Over the past 25+ years, ACE has delivered more than 140,000 scholarships worth over $390 million. This school year, ACE is serving approximately 16,000+ children in Arkansas, Colorado, Delaware, Hawaii, Kansas, Louisiana, Mississippi, Missouri, Montana, New Mexico, Texas, Utah, and Wyoming, and is actively pursuing other expansion opportunities with the support of national funding partners. ACE is actively preparing for the Federal School Choice Tax Credit Program which comes into effect January 2027. For more information visit the ACE website at www.acescholarships.org.
Our Mission
Our mission is to advance K-12 educational freedom, with a focus on securing financial support for families so they may access the quality education of their choice.
Our Values:
ACE Founding Principles: Our founding principles are the foundation of ACE and our North Star. We honor ACE’s founders by remaining committed to these principles, and we passionately advocate for the Mission and Vision these principles support.
Accountability: We embrace personal responsibility by taking ownership of our work and focusing on results. We expect both to give and to receive honest feedback.
Innovation: We know ideas matter. We prefer the risks and rewards that come with creativity to the certainty that attends stagnation.
Adaptability: We position ourselves to take advantage of opportunities, embracing strategic and operational change when it makes our work more impactful.
Optimism: We believe our best days are ahead, and we embrace a forward-thinking mindset. We will make mistakes, but we will remain cheerful in the face of adversity and give people the benefit of the doubt.
Kindness: We value everyone on our team, respect differences, and trust one another. This requires courage and strength, as it involves celebrating and giving our undivided attention to others.
Our Founding Principles:
Free enterprise and democracy work
Parents know the best education environment for their kids
Private schools offer great value and have open seats
All people are created equal and deserve an equal chance to pursue the American Dream
Position Overview
The Technical Program Manager is responsible for leading business system initiatives and operational technology projects from concept through implementation. This role serves as the bridge between business stakeholders and technical teams, translating business needs into functional solutions while driving execution, adoption, and measurable business outcomes.
The Technical Program Manager partners across Operations, Customer Service, Development, Programs, Compliance, and Business Technology teams to identify process improvement opportunities, implement scalable business solutions, optimize workflows, and improve operational efficiency. This role owns assigned programs end-to-end, including requirements, functional design, implementation planning, testing, change management, adoption, and performance measurement.
This position requires a strong blend of project leadership, operational expertise, systems thinking, and technical fluency. The ideal candidate is an operations-focused program manager who can manage complex delivery while understanding how business users, customer-facing systems, workflows, integrations, and reporting environments work together.
Primary Job Responsibilities
Business Systems Solutions
Identify, evaluate, and implement technology-enabled solutions that improve operational efficiency, customer experience, and business performance.
Partner with stakeholders to understand business challenges and translate them into scalable system solutions.
Develop business cases and recommendations supporting operational and technology investments.
Functional Specifications & Solution Design
Gather and document business requirements, business rules, workflows, and functional specifications.
Develop user stories, process maps, solution designs, acceptance criteria, and implementation documentation.
Collaborate with technical teams to ensure solutions align with business objectives, operational needs, and customer experience goals.
Technical Program Management
Own assigned programs and projects end-to-end from intake through implementation, adoption, and performance measurement.
Manage scope, project plans, timelines, dependencies, risks, stakeholder communications, decisions, and deliverables.
Evaluate competing requests and recommend project prioritization and sequencing to the Chief Program Officer, while final portfolio decisions remain with executive leadership.
Solution Implementation & Change Management
Coordinate implementation of new systems, enhancements, integrations, and operational improvements.
Develop rollout plans, readiness activities, stakeholder communications, and implementation strategies.
Drive business adoption and confirm successful transition to new processes and technologies.
Business Process Automation
Identify opportunities to automate manual processes and improve operational efficiency, quality, and scalability.
Partner with Business Technology and system owners to define and implement workflow automation and system enhancements.
Measure automation outcomes and recommend continuous improvements.
Workflow Management & Operational Design
Design and optimize workflows supporting customer service, scholarship administration, donor operations, compliance, and internal business functions.
Ensure process designs are scalable, measurable, efficient, and aligned with organizational goals.
Maintain documentation of business processes, workflows, re