Public Relation Officer

Company: ahlibank SAOG

Role summary

Public Relation Officer is a full-time role at ahlibank SAOG in Muscat, Muscat Governorate, Oman (on-site). Posted 2026-08-16. Experience level: 5-10.

Job title
Public Relation Officer
Company
ahlibank SAOG
Location
Muscat, Muscat Governorate, Oman
Work arrangement
on-site
Employment type
full-time
Category
Retail
Experience level
5-10
Date posted
2026-08-16

Job description

SUMMARY OF ROLE:

The Public Relation Officer is responsible for facilitating

mortgage-related formalities with external government entities, including the

Ministry of Housing (MOH), Ministry of Commerce and Industry (MOCI), and Muscat

Clearing & Depository. The role supports legal and commercial mortgage

creation for Corporate, SME, and Islamic banking customers, and ensures proper

documentation handling and compliance. The position also provides backup

support to retail PRO functions and coordinates with internal departments to

ensure accurate and timely execution of assigned tasks.

KEY RESPONSIBILITIES:

Responsibilities

1. Mortgage

Coordination & Documentation:

• Coordinate

the creation of legal mortgages at MOH for Corporate and SME customers

(Conventional and Islamic).

• Facilitate

commercial mortgage creation at MOCI and update the bank’s name in company

commercial records.

• Receive

original Mulkiyas, MOH receipts, and mortgage agreements from relevant

authorities and branches.

2. External

Government Engagement:

• Deliver

share pledge letters to Muscat Depository and follow up on confirmations.

• Complete

mortgage processing procedures with MOH and MOCI, ensuring compliance with

legal requirements.

• Initiate

contact with government departments and regulatory bodies as required for any

documentation or clarification.

3. Support

& Backup Activities:

• Provide

backup support to Retail mortgage operations when their PRO is on leave.

• Assist in

mortgage-related file organization, tracking, and physical movement to other

branches or locations.

• Ensure

timely filing, scanning, and safekeeping of documentation in accordance with

internal standards.

4. Process

Innovation, Automation & Digitalization:

• Drive

continuous process improvement through innovative, automated, and digital

solutions once required

5. Business

Control & Governance

• Ensure

adherence to the bank's policies, regulatory requirements, and industry

standards in all operational activities.

6. Self/People

Development & Continuous Learning:

• Continually

update oneself through knowledge acquisition, on-the-job training, or project

involvement; advocate and support others to do the same.

Requirements

Omani Nationality only

Minimum qualification Diploma in Business Administration or a related field; Bachelor's degree preferred.

Minimum 5 years of experience in banking operations, with strong exposure to retail and corporate loan documentation.

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