Patient Services Coordinator - ACMG Rogue

Role summary

Patient Services Coordinator - ACMG Rogue is a full-time role at AllCare Management Services in Grants Pass, Oregon, United States (on-site). Posted 2026-08-20. Salary: USD 20–22 per hour. Experience level: 0-2. No degree required.

Job title

Patient Services Coordinator - ACMG Rogue

Company

AllCare Management Services

Location

Grants Pass, Oregon, United States

Work arrangement

on-site

Employment type

full-time

Category

Healthcare Support

Salary

USD 20–22 per hour

Experience level

0-2

Degree required

No

Date posted

2026-08-20

Job description

Patient Services Coordinator with AllCare Health's ACMG - Rogue Clinic in Grants Pass, Oregon

We Are Seeking Qualified Candidates to Join Our Team!

AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.

Summary

This position is responsible for day-to-day administrative and general office duties. The role serves as the first point of contact for patients entering the clinic and assist them throughout their visit by performing the following duties.

Essential Duties

Performs essential office duties such as word processing, filing, faxing, data entry, phones, greeting and assisting visitors and patients.

Greets patients, clients and visitors and determines the purpose of visit and directs them to the appropriate person or department.

Facilitates patient flow and communicates delays with patients and clinical staff.

Processes and tracks medical records releases and requests and relies on knowledge to decipher when a patient signature is needed or not needed.

Correlates outgoing specialty referrals, verifies and documents appointments.

Job Duties

Obtains insurance referrals, prior authorizations for all ancillary appointments.

Provides exceptional customer service to patients, providers, office staff, and other representatives via inbound and outbound calls as well as in person.

Maintains effective communication with patients, co-workers, and supervisor.

Schedules patients for appointments, and inputs/updates patient demographic information in the EHR system.

Schedules surgery assist and special events when necessary.

Answers phone calls in a prompt and professional manner and routes calls appropriately, offering voice mail, or redirection of calls as needed.

Follows all clinic policies on safety and security, maintains restricted areas and computer system passwords in strict confidentiality.

Explains financial requirements to the patients or responsible parties and collects copays, as required.

Creates, updates, organizes, and maintains all chart based medical records

Sends and receives medical records, obtaining patient consent when necessary to comply with all regulations.

Maintains the tidiness and organization of the reception and patient waiting areas.

Monitors medical office supplies and inventory, places orders and oversees office equipment, as needed.

Maintains punctual, regular and predictable attendance.

Maintains proper documentation regarding the release date and recipient of sent medical records.

Calls patients regarding risk management for emergency department or hospital visits

Identifies internal and external challenges related to referrals and develops and implements new processes to improve efficiency within the department.

Reviews referral order documentation to determine if documentation supports requested referral and reviews for accuracy of codes.

Information access: entire medical record, insurance information, limited billing and collection amounts to enable coverage for the clinic supervisor when necessary.

Ensures rooms and equipment are kept clean; maintains laboratory equipment when necessary.

Closes office at end of day.

Covers and fills in for staff members as needed for efficient functioning during regular office days

Maintains punctual, regular and predictable attendance.

Works collaboratively in a team environment with a spirit of cooperation.

Respectfully takes direction from leadership.

Meets all required training including those listed in Relias Learning Module System (LMS).

Performs other duties as assigned.

On Call Responsibilities

This position does not have any on call responsibilities.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety

or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential duties.

All health care providers who are HIPAA covered entities, whether individuals or organizations, must get an NPI. Under HIPAA,

you’re a covered health care provider if you electronically transmit health information in connection with a HIPAA standard

transaction, even if you use a business associate to do so. AllCare Health employs staff that are defined under OHA or CMS as

health care providers. Positions that are defined as providers include, but are not limited to, Doctors, Nurse Practitioners,

Physical Therapists, Traditional Health Workers, and Certified or Qualified Healthcare Interpreters.

Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual.

All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education .

Education & Experience

High School diploma or GED equivalent with a minimum of 1 year in customer service or reception, preferably in a

medical office setting.

Ability to type 45 WPM and operate a 10-key calculator by touch.

Coursework in medical terminology, preferred.

Certificates, Licenses, and/or Registrations

Current BLS Certification or willing to obtain within 90 days of hire.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure

manuals. Abi