Site & Patient Engagement Manager II (Europe)

Role summary

Site & Patient Engagement Manager II (Europe) is a full-time role at Allucent in Vršac, Vojvodina, Serbia (hybrid). Posted 2026-10-27. Experience level: 5-10.

Job title

Site & Patient Engagement Manager II (Europe)

Company

Allucent

Location

Vršac, Vojvodina, Serbia

Work arrangement

hybrid

Employment type

full-time

Category

Healthcare Support

Experience level

5-10

Date posted

2026-10-27

Job description

At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

We are looking for a Site & Patient Engagement Manager II to join our A-team (hybrid*/remote) in Europe. As a Site & Patient Engagement Manager II at Allucent, you are responsible for managing and executing Feasibility & Site Engagement Activities and Patient Engagement Activities spanning both the proposal and study execution stages. Patient Engagement activities cover both Patient Recruitment and Retention and Allucent’s Patient Direct Trials solutions.

In this role your key tasks will include:

Feasibility & Site Engagement

Conduct post-award feasibility studies with potential sites for the assigned country(ies) as required, in order to select the most appropriate sites for the execution of Allucent studies.

Develop Site Selection plan in collaboration with Global clinical Operations functional leads.

Timely deliver detailed information on the feasibility results for the assigned country(ies), including reasons for declines and other issues which may impact sites participation or recruitment on the study.

Leveraging Allucent Site Network, identify sites to be approached for indication-specific feasibilities by using database or research through online tools.

Collaborate with sites with the responses to electronic questionnaires and questions regarding the feasibility requested via email and phone calls.

Establish relationships with new sites in the assigned country(ies) to address capabilities for their utilization as part of future Allucent studies.

Responsible to deploy post-award feasibility including obtaining CDAs, providing specific study documents and utilizing daily trackers for assigned country(ies),

Conduct/oversee the conduct of post-award feasibility studies with potential sites as required, in order to select the most appropriate sites for the execution of Allucent studies.

Write feasibility reports for clients as required.

Maintain internal libraries and databases related to feasibility

Expand and maintain site and investigator network

Assure the Feasibility function interfaces effectively with all other key operating departments within Allucent

Patient Engagement

Patient Recruitment and Retention

Responsible for developing, managing, and deploying specific Patient Recruitment and Retention materials in line with study needs and agreed study scope.

Work with and managing digital outreach campaign / vendor in line with study timelines, geographical reach

Support site level recruitment via supporting other functional leads including CTL, CRAs, and feasibility

Coordinate and manage deployment of other site-specific strategies such as Clinical Enrollment Managers, Enrollment Assistants or other site supporting tactics as agreed

Work closely with (and in coordination with the sponsor) designated Patient Advocacy Groups to support the study as per agreed scope

May oversee and manage junior members of the Site & Patient Engagement team at the study level to deliver patient facing materials, trackers and other administrative tasks

Manages the day-to-day functional and organizational activities for assigned studies

Generally assigned to small to medium sized projects

Decentralized Trials (DCT) Offering:

Serve as functional lead for managing and coordinating Allucent’s Patient Direct Trial offering at the study level, generally for small to medium sized projects

Work closely with Allucent DCT partners and sponsors to ensure deliverables stay on track

Conduct UAT testing of study specific Patient Apps

Working cross functionally as required by the scope with other Allucent departments such as Biometrics, Project Management, Consultancy, Global Clinical Operations and Study Start-Up

Leadership:

Keep oversight to ensure compliance with the SOPs and ICH/GCP/regulatory guidelines and best practices as well as compliance with the department and project metrics. Where needed, initiates course of action to achieve/ sustain compliance and efficiency

Contribute as Subject Matter Expert (SME) in the field of Patient Engagement, including both Patient Recruitment and Retention and eCOA/DCT

To be successful you will possess:

Life science, healthcare and/or business degree

Minimum 5 years of experience in drug development and/or clinical research

Excellent knowledge of ICH /GCP, FDA and country regulations

Good understanding of different country regulations, as it pertains to Patient Engagement and country regulations

Strong customer service orientation

Demonstrated professionalism and presentation of a positive image of the company

Demonstrated understanding of applicable medical/therapeutic area knowledge and medical terminology

Excellent communication and listening skills, confronting constructively

Fosters learning and the advancement and development of others

Representative, outgoing and client focused

Effective organizational, managerial, and time management skills

Strong analytical and problem resolution skills

Demonstrated ability to lead by example

Demonstrated personal integrity and ethical values

Demonstrated ability to see the bigger context and act appropriately

Ability to establish and maintain effective working relationships with co-workers, managers, direct reports, internal and external clients

Ability to work in a fast-paced challenging environment of a growing company

Proficiency with various computer applications such as Word, Excel, and PowerPoint required as well as CTMS

Smartsheet expertise is an advantage

Benefits of working at Allucent include:

Comprehensive benefits package per location

Competitive salaries per location. We will share the salary band with candidates at the phone screen stage.

Departmental Study/Training Budget for furthering professional development

Flexib