Customer Service Agent
Company: Alphabe Insight Inc
Role summary
Customer Service Agent is a role at Alphabe Insight Inc in Miami, Florida, United States (on-site). Posted 2026-10-18. Salary: USD 18–27 per hour. Experience level: 0-2. No degree required.
- Job title
- Customer Service Agent
- Company
- Alphabe Insight Inc
- Location
- Miami, Florida, United States
- Work arrangement
- on-site
- Category
- Customer Service
- Salary
- USD 18–27 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-18
If you're looking for a customer service role where you can make a real impact and don't need a degree, this is a great opportunity! Alphabe Insight Inc. is offering a competitive hourly wage of $18-27, and it's a full-time position with room for growth.
Job description
Company Description
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Job Description
Position Overview
We are seeking a dedicated and customer-focused Customer Service Agent to join our dynamic team. In this role, you will be the frontline representative of our company, responsible for delivering exceptional service and support to our valued customers. The ideal candidate will possess excellent communication skills, a positive attitude, and a genuine desire to help others. As a Customer Service Agent, you will engage with customers through various channels such as phone, email, and chat, addressing their inquiries, resolving complaints, and providing accurate information about our products and services.
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Resolve product or service problems by clarifying the customer's complaint, determining the cause, and providing appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
Coordinate with other departments to facilitate problem resolution and improve service quality.
Provide customers with detailed information on products, services, and policies.
Qualifications
Requirements
Proven experience in a customer service role or related field.
Excellent verbal and written communication skills.
Strong problem-solving abilities and conflict resolution skills.
Ability to remain calm and professional under pressure.
Familiarity with customer service software, databases, and tools.
High school diploma or equivalent; further education is a plus.
Additional Information
Competitive salary package
Opportunities for professional growth and career advancement
Collaborative and innovative work environment
Skill development through hands-on experience and mentorship
Exposure to diverse projects and industry-leading clients
Compensation: USD 18 - USD 27 - hourly