Agent Success Coordinator

Role summary

Agent Success Coordinator is a role at Better Homes & Gardens Real Estate, The Masiello Group in Nashua, New Hampshire, United States (on-site). Posted 2026-09-04. Salary: USD 23–27 per hour. Experience level: 0-2. No degree required.

Job title

Agent Success Coordinator

Company

Better Homes & Gardens Real Estate, The Masiello Group

Location

Nashua, New Hampshire, United States

Work arrangement

on-site

Category

Sales

Salary

USD 23–27 per hour

Experience level

0-2

Degree required

No

Date posted

2026-09-04

Job description

Description

Join Our Agent Success Team

Great real estate agents need great support behind them.

Better Homes and Gardens Real Estate The Masiello Group is looking for an organized, resourceful, and solutions-focused Agent Success Coordinator to support our Sales Director and agents throughout the Nashua and Atkinson region.

This is more than a traditional administrative role. You’ll help agents navigate systems, coordinate listing and transaction workflows, support office operations, maintain accurate records, and make sure important details do not fall through the cracks.

You’ll also work closely with other members of the Agent Success team - sharing knowledge, providing coverage, and supporting one another and the regions we serve.

The work is varied, fast-moving, and highly collaborative. If you take ownership, enjoy solving problems, and get real satisfaction from helping others succeed, we would love to meet you.

What You’ll Do

Provide administrative and operational support to the Sales Director and regional agents

Coordinate listing timelines, updates, documentation, and workflows

Review listing and transaction documents for accuracy, completeness, and compliance

Maintain accurate information across real estate, marketing, accounting, and internal systems

Help agents navigate company technology, tools, and processes

Troubleshoot common technology questions and connect agents with additional resources when needed

Support agent onboarding and offboarding

Maintain listing information, marketing materials, compliance documentation, and office records

Track licensing requirements, renewals, documentation, and other important deadlines

Deliver training and one-on-one support to agents with varying levels of experience

Support business-focused social media and marketing activities as needed

Maintain clear communication among agents, regional leadership, and home-office teams

Work collaboratively with other Agent Success team members to share knowledge, provide coverage, and support one another and their respective regions

Assist with day-to-day operations in the Nashua and Atkinson offices

Handle confidential information with professionalism and discretion

Follow assignments through to completion and proactively address outstanding details

Location and Schedule

This is a full-time, in-person position based primarily in our Nashua office. The Agent Success Coordinator will also work from our Atkinson office approximately two days per week. ( Mileage will be reimbursed for travel to Atkinson.)

Candidates must live within a reasonable commuting distance of these locations. Relocation assistance is not available.

Candidates who advance to the final stage of the interview process will be asked to provide three professional references.

What We Offer

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Benefits may vary based on eligibility requirements and length of service.

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Sick/Personal Time

401(k) Retirement Plan with Company Match

Flexible Time Off Program

Voluntary Benefits and Supplemental Insurance Options

Who We Are

Better Homes and Gardens Real Estate The Masiello Group is a second-generation family company that has served New England communities since 1966.

With more than 25 offices across Maine, New Hampshire, Vermont, and Massachusetts, we are the largest residential real estate firm north of Boston. Our family of companies provides a comprehensive range of services, including residential and commercial brokerage, title, mortgage, home warranty, relocation, and real estate education.

Our success is built on experienced professionals, strong local leadership, innovative tools, and a shared commitment to helping our agents and clients succeed.

If you are ready to become the person agents and leaders know they can depend on, we encourage you to apply.

Better Homes and Gardens Real Estate The Masiello Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.

Requirements

What You Bring

Excellent written and verbal communication skills

Strong organizational skills and close attention to detail

A proactive, resourceful, and solutions-oriented mindset

The ability to work independently while contributing to a collaborative team

Strong judgment, dependability, and follow-through

The ability to manage multiple priorities in a deadline-driven environment

Proficiency with Microsoft 365, including Teams, Outlook, Word, Excel, SharePoint, OneDrive, and Planner

Experience with Canva and business-focused social media platforms

The ability to quickly learn and troubleshoot new technology and systems

Patience and confidence when supporting people with different levels of technical experience

The persistence and discipline to see work through to completion

Real estate, transaction coordination, or professional office experience is preferred