Debt Collector
Company: Blitt and Gaines, P.C.
Role summary
Debt Collector is a full-time role at Blitt and Gaines, P.C. in Merrillville, Indiana, United States (on-site). Posted 2026-10-07. Salary: USD 18–25 per hour. Experience level: 0-2. No degree required.
- Job title
- Debt Collector
- Company
- Blitt and Gaines, P.C.
- Location
- Merrillville, Indiana, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Salary
- USD 18–25 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-07
Here's a great opportunity to join a well-established law firm that values its employees, offering a competitive hourly wage of $18-25 with no degree necessary. This full-time role provides a stable career path within a supportive team environment.
Job description
Description
About Blitt and Gaines, P.C.
Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation’s largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.
At the heart of our firm are people—our clients, our employees, and the partnerships we build. Guided by our philosophy— Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence —we uphold integrity, respect, and fairness in every interaction.
Job Summary:
Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You’ll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.
If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we’d love to connect with you.
Essential Duties:
Manage a high volume of inbound and outbound calls in a fast-paced collections environment
Maintain and update assigned accounts within the collections system daily
Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
Negotiate payment arrangements and settlements in accordance with company and client guidelines
Accurately update customer account information and notes
Verify and confirm customer account details and banking information
Process secure payments and update payment methods as needed
Investigate and resolve discrepancies on accounts
Communicate professionally with consumers, attorneys, and third-party representatives
Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
Assist the team with projects and other departmental tasks assigned
Performance Expectations:
Performance is measured monthly through scorecards evaluating:
Productivity metrics
Compliance with regulatory and internal standards
Attendance and punctuality
Performance is benchmarked against peers with rankings provided.
Requirements
Education/Experience:
Previous collections experience required
High school diploma required; associate or bachelor’s degree preferred
Experience in collections, customer service, sales, call centers, or QA is a plus
Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
Solid understanding of federal and state debt collection laws, including FDCPA
Knowledge/Skills/Abilities:
Excellent verbal and written communication skills
Strong negotiation and problem-solving abilities
High attention to detail and organizational skills
Professional demeanor with a customer-first attitude
Ability to multitask, prioritize, and manage time effectively
Self-motivated, accountable, and able to work independently
Positive mindset with adaptability and drive to learn
Comfortable working in a performance driven, bonus structured environment
What We Offer:
Competitive base pay
Monthly performance-based bonus opportunities
Paid Time Off (PTO) and Paid Holidays
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
Short-Term Disability
401 (k) retirement plan
Profit sharing
Professional Growth and Advancement Opportunities
Join Our Team
At Blitt & Gaines, P.C., we’re committed to fostering a supportive, inclusive, and high-performance workplace. If you’re looking to build your career in collections while making a meaningful impact, we encourage you to apply today!