Customer Support Officer
Company: Cermati.com
Role summary
Customer Support Officer is a contract role at Cermati.com in Special capital Region of Jakarta, Java, Indonesia (on-site). Posted 2026-08-20. Experience level: 0-2. No degree required.
- Job title
- Customer Support Officer
- Company
- Cermati.com
- Location
- Special capital Region of Jakarta, Java, Indonesia
- Work arrangement
- on-site
- Employment type
- contract
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-20
You’ll love this opportunity if you enjoy helping people and want to get your foot in the door with a well-known company, even without a formal degree. It’s a great way to build your professional experience in a supportive environment while keeping your schedule flexible with a contract arrangement.
Job description
Job Description
Serve customers by telephone, face to face and email
Maintain the confidentiality customer privacy including complaints or requests from customers
Provide solutions to customer complaints
Make a complaint report or customer request
Establish good communication with customers
Qualifications
Male/Female
Age maximum 30 years
Min. D3
Have minimum 1 year experience as Customer Support / Call Center / Contact Center
Have a good communication skill & interpersonal skill
Required skill(s) : Ms.office and Internet