Senior Business Analyst
Company: Ciklum
Role summary
Senior Business Analyst is a full-time role at Ciklum in India (hybrid). Posted 2026-10-19. Experience level: 2-5.
- Job title
- Senior Business Analyst
- Company
- Ciklum
- Location
- India
- Work arrangement
- hybrid
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-10-19
This is a fantastic opportunity for an experienced Senior Business Analyst to join a thriving custom product engineering company. You'll work on challenging projects for a diverse client base, from large corporations to growing startups, and be part of a truly global team of over 4,000 talented professionals.
Job description
Ciklum is looking for a Senior Business Analyst to join our team full-time in India.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. You will be joining a greenfield B2B Marketplace development for Vodafone Procurement Company (VPC) — a centralised procurement entity within the Vodafone Group based in Luxembourg. The platform is a self-service ordering portal for VF WEST deployment partners rolling out fiber-to-home infrastructure across Germany. It replaces fully manual, Excel based procurement with a governed digital ordering channel integrated into VPC's existing enterprise systems. The solution is built as an API-led web application with a React frontend, .NET backend services, Azure infrastructure, and Entra ID (Azure AD B2C) for authentication. Core integrations include SAP S/4HANA (NSS), WMS (CFL), Transporeon TMS, MDM/MMOLA, and SAP Finance — all via an integration middleware layer. The platform covers end-to-end procurement operations: catalogue and stock visibility, partner-specific pricing, checkout, bulk order upload, allocation-based order governance, shipment tracking, invoicing, returns initiation, operational reporting and automated notifications. The architecture is modular and designed to scale across additional customers and deployment partner networks without redesign.
Responsibilities:
Own requirements elicitation, documentation and validation for a B2B ordering portal with complex integration dependencies
Facilitate workshops with client stakeholders across VPC, VF WEST and deployment partner teams
Produce detailed functional specifications, user stories and acceptance criteria aligned with the agreed backlog
Perform gap analysis between client requirements and proposed solution
Maintain requirements traceability throughout delivery. Support UAT planning and execution
Act as a bridge between business stakeholders and the engineering team — clarifying scope, managing assumptions and flagging risks to the delivery manager
Requirements:
4+ years as a Business Analyst on enterprise software projects
Experience working on B2B portals, procurement systems or ERP-integrated platforms
Strong skills in requirements documentation — user stories, process flows, acceptance criteria
Familiarity with SAP, WMS or similar backend systems is an advantage
Experience working in Fixed Price or scope-controlled delivery environments
Ability to manage multiple stakeholders with competing priorities
Confident communicator in English — client-facing experience required
Experience with supply chain, logistics or e-commerce domains is a strong plus
What’s in it for you?
Strong community: Work alongside top professionals in a friendly, open-door environment
Growth focus: Take on large-scale projects with a global impact and expand your expertise
Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations
About us:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.
Explore, empower, engineer with Ciklum!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
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