Executive Assistant: VP, Customer Experience Product Management (Hybrid)

Role summary

Executive Assistant: VP, Customer Experience Product Management (Hybrid) is a full-time role at Cisco in San Jose, California, United States (hybrid). Posted 2026-10-11. Salary: USD 99,300–131,800 per year. Experience level: 2-5.

Job title

Executive Assistant: VP, Customer Experience Product Management (Hybrid)

Company

Cisco

Location

San Jose, California, United States

Work arrangement

hybrid

Employment type

full-time

Category

Administrative

Salary

USD 99,300–131,800 per year

Experience level

2-5

Date posted

2026-10-11

Job description

The application window is expected to close on: 10/31/2026 Meet the Team

We are seeking a highly proactive, organized, and independent Executive Assistant to provide complex administrative and strategic support to a Vice President in CX Product Management. This role requires a professional who can expertly manage a busy calendar, handle highly confidential information with discretion, and thrive in a fast-paced, global environment. You will be a critical extension of the VP, anticipating needs and making independent decisions that keep the executive and the organization on track.

Your Impact

You will be extremely forward-thinking with a professional and approachable demeanor in all interactions; possess outstanding communication skills with all levels of staff, executives, customers, vendors; and good judgment.

Calendar Management: Handles VP's calendar by prioritizing schedules and meetings. You may decide who gets on the principal’s calendar, which meetings are attended, and who can attend in their place.

Event Speaking Engagement Coordination: Handles a running list of VP’s engagements and works closely with communications team to ensure content needs are understood and set in motion so VP is prepared for each engagement.

Meeting Planning and Organization: Assists VP in planning and organizing meetings by being responsible for the assembling of the agenda, location, meeting technology based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item list.

Travel Briefing Preparation: Build travel packs for international trips as well as large domestic events such as Cisco Live, etc. This work includes combining all event information in addition to coordinated logistics of travel and also customer/team asks.

Correspondence/Approvals: Supports VP by acting as proxy for communications and approvals as authorized. Answers general questions as needed and refers routine matters to appropriate parties and follows up to ensure accurate completion. Takes the initiative to resolve issues within specified policies and guidelines and provides mentoring to administrative community members on problem solving. Figures out when executive action is required and supplies a recommendation where appropriate.

Travel and Expense Management: Responsible for making in-depth global travel arrangements for VP. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while handling Cisco expenses. Works diligently to go above and beyond, working with the airlines directly to accommodate Global Services benefits for upgrades whenever they are available.

Special Projects: Provides analytical support to assist executives on special projects. Research issues, analyzes problems, compiles data, and prepares reports.

Large Corporate Events: Prepare and brief itinerary as well as accompany VP for large Corporate Events such as GSX, where EA's are used for executive support.

Confidentiality: Candidate will deal professionally with sensitive and confidential matters and materials.

You have experience providing support at the VP level. You take initiative, can handle a full desk with ease and thrive in a lively environment. You have high-energy with a passion for thinking bigger and broader than the role itself. This position requires strong interpersonal skills, independent judgment, utmost integrity and ability to balance both strategic and tactical actions. You have outstanding attention to detail and the ability to handle confidential information. You enjoy a collaborative environment, are committed to improvement, solve problems and make decisions.

Minimum Qualifications

4+ years’ experience in administrative environment. A minimum of 2 years of experience supporting a principal who was at the director level or above.

Expert level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.

Experience in calendar management, planning meetings and coordinating travel.

Excellent verbal and written communication skills including the ability to connect with all levels of Executive/Senior staff and clients.

Preferred Qualifications

Past work experience in the high-tech industry is desired, prior Cisco experience preferred.

Associates degree

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $99,300.00 to $131,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits,