Complex Care Assistant

Role summary

Complex Care Assistant is a role at City and County Healthcare Group Ltd in Bromsgrove, England, United Kingdom (on-site). Posted 2026-10-12. Salary: GBP 14 per hour. Experience level: 0-2. No degree required.

Job title

Complex Care Assistant

Company

City and County Healthcare Group Ltd

Location

Bromsgrove, England, United Kingdom

Work arrangement

on-site

Category

Healthcare Support

Salary

GBP 14 per hour

Experience level

0-2

Degree required

No

Date posted

2026-10-12

Job description

Company Description

Location: Birmingham

Pay: £13.50 per hour

Shifts: Days (7:30 am - 4 pm or 08:00-20:00) and Nights (10 pm - 6 am)

We are CCH . With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

5,243 care professionals have referred a friend to join our company.

135 internal promotions were earned in just 12 months

Every Operational Director began their career as a care professional

At Advantage Healthcare, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Birmingham.

Job Description

What you'll do

In this role, you will provide full support with all aspects of daily living for a young person with complex health needs, including epilepsy, developmental delay and neurological conditions. This includes assisting with personal care, bathing, dressing and continence management, as well as supporting with a pureed diet and maintaining strict infection control procedures due to a high vulnerability to illness. You will accompany and support them during the school week, helping them engage and participate, and ensure a consistent daily routine, including a calming bath after school and a structured bedtime routine. A key part of the role is monitoring for seizure activity, recognising triggers such as sudden loud noises or changes in temperature, and responding appropriately, including administering prescribed rescue medication and following emergency procedures when required. You will work closely with their family to ensure safe and consistent care, support communication needs as they are non-verbal but have good understanding, and encourage participation in activities they enjoy. Above all, you will create a calm, safe and supportive environment, promote their independence, and act as a strong advocate to ensure their needs and preferences are always respected.

Qualifications

What you’ll need:

Experience working with Epilepsy and seizure management would be beneficial

To be caring and compassionate

Keen to help promote independence of our client

A calm and patient individual

Additional Information

Here’s what makes us different:

Free DBS check – we cover the full cost of the DBS application

Full training & paid induction - no experience needed

Career growth - clear progression into senior & leadership roles

Family-friendly - enhanced leave for life’s big moments

National opportunities - relocate and continue your career within CCH

Perks & discounts - Blue Light Card, RAF scheme, and more

Ready to apply?

Our quick, simple application process lets you choose an interview time that works for you.

Join Advantage Healthcare in Birmingham today and be part of something meaningful.

Region: West Midlands