Auto Parts Sales Representative - PA

Company: CJ Pony Parts, Inc.

Role summary

Auto Parts Sales Representative - PA is a full-time role at CJ Pony Parts, Inc. in Harrisburg, Pennsylvania, United States (on-site). Posted 2026-08-29. Salary: USD 16–18 per hour. Experience level: 0-2. No degree required.

Job title
Auto Parts Sales Representative - PA
Company
CJ Pony Parts, Inc.
Location
Harrisburg, Pennsylvania, United States
Work arrangement
on-site
Employment type
full-time
Category
Sales
Salary
USD 16–18 per hour
Experience level
0-2
Degree required
No
Date posted
2026-08-29

Here's a fantastic opportunity at CJ Pony Parts, Inc. for an Auto Parts Sales Representative where you can dive into the world of automotive with no degree needed! It's a full-time role offering a competitive hourly wage of $16-18 and a great starting point for a career in sales.

Job description

Auto Parts Sales Representative

Location: On-site in Harrisburg, PA

Employment Type: Full-Time | Non-Exempt

Pay: $16.00 to $18.00 per hour, based on experience

Schedule: Monday to Friday 8:00am - 5:00pm

Position Summary

The Auto Parts Sales Representative will interact with "call-in" customers by providing product and service information over the phone in a timely and friendly fashion. This individual will rely on excellent knowledge of company products and programs along with their personal car knowledge to better serve the customer bas and will assist in resolving product and service issues.

Key Responsibilities

Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services

Provide timely and accurate information on order status, returns, and general product questions

Update and maintain customer account information in internal systems

Resolve product or service concerns with professionalism and empathy

Assist in processing orders placed in-person, online, or over the phone

Handle payment information and address updates securely and accurately

Generate return labels and coordinate with vendors as needed

Record and track all customer interactions and escalate complex issues appropriately

Provide showroom counter support (on-site only)

Perform general administrative support tasks as assigned

Required Qualifications

High school diploma or GED

Minimum of 1 year experience in a call center or customer service environment

Proficiency in Microsoft Word, Excel, and Outlook

Strong verbal and written communication skills

Ability to manage multiple systems and customer interactions simultaneously

Calm and effective communication skills, especially when resolving customer concerns

Benefits

Hourly Rate: $16.00 - $18.00 per hour, commensurate with experience

Bonus Program: Eligible after 6 months

Paid Time Off

Medical, Dental, & Vision Insurance (affordable options)

Health Savings Account with company contribution

Life & Short-Term Disability Insurance

401(k) Plan with 4% company match and profit sharing

Company Paid Holidays

Employee Assistance Program

Casual dress

Who We Are

Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing!

Equal Opportunity Employer

CJ Pony Parts is proud to be an Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive environment for all employees.

E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.

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