WIC Support Staff
Company: Comprehensive Community Action
Role summary
WIC Support Staff is a full-time role at Comprehensive Community Action in Cranston, Rhode Island, United States (on-site). Posted 2026-10-09. Salary: USD 18–22 per hour. Experience level: 0-2. No degree required.
- Job title
- WIC Support Staff
- Company
- Comprehensive Community Action
- Location
- Cranston, Rhode Island, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Salary
- USD 18–22 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-09
This is a fantastic opportunity to make a real difference in your community, assisting people with vital health and human services through the WIC Program. You don't need a degree to get started, and with a competitive hourly wage of $18-22, it's a solid role with excellent potential for growth within the organization.
Job description
Description
CCAP’s Mission is to empower all people and communities, challenged by poverty and social and cultural barriers, through advocacy, education, and access to high quality health and human services.
JOB SUMMARY:
To provide general information about the WIC Program to prospective participants. To perform clerical duties necessary for certification and re-certification of participants onto the WIC Program. Process patients in a timely manner, assist providers and patients, respect the confidentiality of agency and clients. Organizes work for the day.
WORK SCHEDULE DEMANDS:
Full-time, 35 hours per week.
Monday, Tuesday and Thursday 9:00 am - 5:00 pm
Wednesday 9:30am - 6:30pm
Friday 9:00am - 4:00 pm
May be required to work in Cranston or Coventry locations.
Requirements
REQUIRED QUALIFICATIONS:
High School Diploma
Basic computer knowledge
Ability to work as a member of a team
Bilingual in Spanish and English, preferred
Knowledge of WIC services, preferred
Provide/maintain all required immunizations and/or vaccinations
Complete all required background checks
Key Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Explanation of WIC benefits and expectations
Overall clerical responsibilities, filing, telephone, chart preparation, inputting data in computer
Printing checks for food
Witnessing and documenting income eligibility for program
Receive and process patients, records intake data and labs
Obtain and record patient data in charts
Operate and maintain clinical equipment
Properly dispose of medical waste and sharps
Organizes work for the day
Organizes and distributes internal and external mail
Distribute WIC checks and maintain E-pad signatures.
Document in client's individual chart when appointments are not kept.
Maintain appointment booking system and smooth patient flow.
Participate in strategies to reduce no-show rates.
Maintain filing.
Participate in agency outreach efforts.
Prepare individual client file for use by competent professional authority during appointment.
Prepare, distribute, and file recertification and termination notices.
Maintain clinic supplies. Reorder when necessary
Verify applicants' proof of residency, income, and identification. Complete Applicant Agreement Form.
Weigh and measure using standardized measuring techniques. Enter information into RI WEBS database.
Perform finger stick to obtain blood sample and determine hemoglobin from sample.
Complete confidentiality forms.
Explain use of alternate shoppers & maintain completed alternate shopper forms in client’s chart.
Issue WIC I.D. card and V.O.C. documents to WIC participants.
Describe the application process and benefits of the WIC Program.
Acquaint participants with WIC Allowed Foods.
Inform participants of their rights and responsibilities.
Inform participants of how to use WIC checks.
Provide translation of nutrition counseling for nutritionist when needed (if bilingual).
Other duties assigned as required
COMMUNICATION SKILLS
Excellent verbal communication skills necessary to work with WIC participants, explaining WIC benefits, rights, and obligations of patients, and explanation of checks.
Must have excellent communication skills for all levels of client, provider and colleague interaction.
Professional telephone manner.
Our Benefits
Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees.
CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.
Apply for WIC Support Staff at Comprehensive Community Action