Chick-fil-A Restaurant Human Resources Manager

Role summary

Chick-fil-A Restaurant Human Resources Manager is a full-time role at Cooper Connect in Metairie, Louisiana, United States (on-site). Posted 2026-10-03. Salary: USD 40,000–48,000 per year. Experience level: 2-5.

Job title

Chick-fil-A Restaurant Human Resources Manager

Company

Cooper Connect

Location

Metairie, Louisiana, United States

Work arrangement

on-site

Employment type

full-time

Category

Hospitality

Salary

USD 40,000–48,000 per year

Experience level

2-5

Date posted

2026-10-03

Job description

LOCATED AT: 1141 S Clearview Pkwy, Jefferson, LA, 70121

Company: Chick-fil-A S. Clearview

Join a high-performing, $10M+ Chick-fil-A restaurant led by Owner/Operator Hannah Bergeron, a 20-year Chick-fil-A veteran who began her career as a Team Member at 16

Hannah has experienced nearly every level of Chick-fil-A leadership, including serving as a Grand Opening Trainer, completing Chick-fil-A's Leadership Development Program, and ultimately becoming an Owner/Operator

Be part of an established Executive Team with dedicated leaders overseeing Hospitality and Production

Two-time Guardian of the Brand recipient with a strong commitment to operational excellence, food safety, and continuous improvement

Deeply invested in the local community through school partnerships, Leader Academy, community events, local business partnerships, and more

Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years.

Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation.

Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022).

Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients.

Value and Appreciate Employees

Health Insurance

Paid Vacation

Annual Performance-Based Christmas Bonus

Cell Phone Stipend

Uniform and Shoe Allowance

Tuition Discounts at Over 100 Colleges

Never work on Sundays

Excellent Career Advancement Opportunities

Overtime Available

Opportunity

We are looking for a Human Resources Director to serve as the People Executive to join the Executive Team at Chick-fil-A S. Clearview . This is an opportunity for a people-focused leader to take true ownership of the employee experience within a high-volume, $10M+ restaurant. The People Executive will lead the systems and processes that support the team throughout the employee lifecycle, from recruiting, interviewing, and onboarding to training, development, employee relations, documentation, and culture.

This leader will serve as a trusted partner to the Owner/Operator and fellow Executives while maintaining a strong pulse on a diverse team. The right person is organized, confident, relational, and able to independently make decisions and turn ideas into action.

This is not a behind-the-desk HR position . The People Executive is an active member of the restaurant's senior leadership team and will remain connected to the operation, Team Members, and day-to-day needs of the business.

Your Impact

Own the People function for a high-volume Chick-fil-A restaurant and help cultivate a positive, people-first culture

Lead recruiting, interviewing, hiring, onboarding, and orientation processes for new Team Members

Maintain accurate employee documentation and ensure compliance with applicable employment policies and requirements

Oversee employee relations processes, including coaching, accountability, and disciplinary documentation

Develop and continuously improve training plans for both Front of House and Back of House Team Members

Build meaningful relationships across a diverse team and maintain a strong pulse on Team Member engagement and culture

Partner with restaurant leadership to identify, develop, and retain future leaders

Coordinate Team Member recognition, birthdays, anniversaries, and quarterly team events

Maintain organized and accurate HR and payroll-related processes

Work collaboratively with the Owner/Operator, Hospitality Executive, Production Executive, and other restaurant leaders

Independently make decisions within the People function and confidently move initiatives forward

Support restaurant operations during peak business periods, including 11:00 AM–2:00 PM

Model humility and servant leadership by stepping into the operation wherever the team needs support

Help Win Hearts All Day, Every Day by creating an environment where Team Members feel known, supported, challenged, and valued

Background Profile

Previous Human Resources, People Operations, Employee Relations, Talent, or comparable people-focused experience

Experience interviewing, onboarding, coaching, or developing employees

Working knowledge of employment practices, documentation, and HR compliance

Strong organizational skills with the ability to manage multiple priorities and follow through consistently

Self-starter who can confidently make decisions and execute without requiring significant oversight

Strong interpersonal skills with the ability to build relationships across a diverse, multigenerational team

High sense of urgency and ability to thrive in a fast-paced environment

Positive, approachable, and confident communication style

Willingness to actively participate in restaurant operations

Ability to work a minimum of 40 hours per week and close at least one night each week

Spanish/English bilingual ability strongly preferred

Previous leadership experience preferred

Previous Chick-fil-A experience preferred

HR-related degree, certification, or SHRM credential preferred

Passion for Chick-fil-A's values and developing people

Apply now and you will be contacted ASAP .