Business Process Associate I

Company: Crawford & Company

Role summary

Business Process Associate I is a full-time role at Crawford & Company in Iloilo, Philippines (on-site). Posted 2026-09-08. Experience level: 0-2. No degree required.

Job title
Business Process Associate I
Company
Crawford & Company
Location
Iloilo, Philippines
Work arrangement
on-site
Employment type
full-time
Category
Administrative
Experience level
0-2
Degree required
No
Date posted
2026-09-08

This is a fantastic entry-level opportunity at Crawford & Company where you don't need a degree to get started, offering a great chance to begin your career with full-time hours. They're looking for dedicated individuals ready to learn and grow within their operations.

Job description

Responsible for providing accurate data entry necessary to the needs of the organization and its clients.

Responsibilities

Data Entry

Encodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entry

Checks data initially entered for accuracy and completeness

Communicates with concerned person/s to request additional information or to confirm for corrections if necessary

Complies with the given turnaround time to accomplish the entry of information into the system

Business Process Support

Routes certain processes to other Business Process Associates if needed or as assigned

Responds to any queries regarding matters of work in a customer-oriented approach

Refers matters beyond limits of authority and expertise to immediate superior for direction

Upholds the Crawford Code of Conduct by protecting the confidentiality of information

Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes

Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments.

Qualifications

Bachelor's degree in any related course.

Zero to one (1) year of data entry, administrative and/or database management work experience.

Proficient typing skills.

Good communication skills.

Proficient in word processing and spreadsheet softwares.

Ability to multi-task, prioritize and manage time effectively.

Keen attention to details in order to produce quality output.

Maintains high degree of professionalism and confidentiality.

Interpersonal skills - Able to work independently and as a team member.

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