Customer Service Representative

Company: Crunch Fitness - JFF North America

Role summary

Customer Service Representative is a part-time role at Crunch Fitness - JFF North America in Jacksonville, Florida, United States (on-site). Posted 2026-10-17. Salary: USD 10–15 per hour. Experience level: 0-2. No degree required.

Job title
Customer Service Representative
Company
Crunch Fitness - JFF North America
Location
Jacksonville, Florida, United States
Work arrangement
on-site
Employment type
part-time
Category
Customer Service
Salary
USD 10–15 per hour
Experience level
0-2
Degree required
No
Date posted
2026-10-17

This part-time Customer Service Representative role at Crunch Fitness is a fantastic entry-level opportunity with no degree required. You'll gain valuable experience while enjoying perks like a free gym membership, employee discounts, and opportunities for training and development. It's a great way to start your career and get paid to help people!

Job description

Benefits:

Free gym membership

401(k)

Employee discounts

Free uniforms

Training & development

Customer Service Representative

Job Description & Performance Expectations

JOB DESCRIPTION

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive

top-notch customer service. This is a part-time, hourly non-exempt position.

RESPONSIBILITIES & EXPECTATIONS

Member Experience & Sales Support

• Greet and check in all members, guests, and prospective members

• Inform prospective members about our membership options and current promotions

• Answer phone calls in a polite and professional manner

• Facilitate necessary updates to members' accounts

Front Desk Operations & Compliance

• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag

• Operate the POS system and accept payments

• Ensure all retail items are fully stocked

• Assist in maintaining the neatness and cleanliness of the club

• Other duties as assigned

These duties and responsibilities may change at any time.

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