Engagement Manager - DIA

Company: Decision Inc

Role summary

Engagement Manager - DIA is a full-time role at Decision Inc in Midrand, Gauteng, South Africa (on-site). Posted 2026-10-15. Experience level: 2-5.

Job title
Engagement Manager - DIA
Company
Decision Inc
Location
Midrand, Gauteng, South Africa
Work arrangement
on-site
Employment type
full-time
Category
Software Engineering
Experience level
2-5
Date posted
2026-10-15

This is a fantastic opportunity to lead a Data Information and Analytics team and make a real impact by helping clients make smarter, quicker decisions. You'll get to work across various industries, meaning you'll constantly be learning and adapting to new business challenges.

Job description

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The Companys foundation is built in technology; however, what makes us unique is our understanding of effective decision making.

We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx and SAP.

What Will You Do?

Team

The Development/Career Plan for individual team members

Measuring of individual KPIs against scorecard for team members

Ensuring the necessary skills and certifications of your team

Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)

Monitoring and maintaining staff loyalty & employee satisfaction for your team members

Clients

Managing the sales target for your client allocations

Performing account management activities within your client base

Actively engaging with clients on new project work

Identifying and driving on-sell/up-sell within your clients

Preparing and managing action plans & targets for your clients

Identifying and assisting with new leads and opportunities

Performing project scoping activities (new and existing clients)

Preparing realistic timelines & costing for new projects

Delivery

Full accountability for all projects within your clients

Ensuring project quality

Project profitability in line with scorecard

Maintaining teams resource planning applications

Who Do You Need To Be?

Relevant Degree

Minimum 3 years experience in management role

Experience within consulting service environment

Knowledge of Business Intelligence tools

Strong problem solving skills and good communication skills, both written and verbal

Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people

Ability to successfully manage and strong relationships with a team and clients

Effective planning and organizational skills

Passionate and ambitious to deliver on the companys strategic plan

Whats in it for you?

Exposure to multiple clients across a various of industry verticals (Retail; Manufacturing; Logistics; Telcos; Financial Services; Mining; Public Enterprise)

Success driven culture that rewards great performance.

Excellent training opportunities - We place a big focus on up skilling our employees to be the best they can be and will assist you obtaining your certifications within your relevant technology

We believing in cross skilling and offer our consultants an opportunity to be exposed to multiple Stats, BI and Data technologies

When joining the company, a clear Career Development

Plan will be drawn up for you to help you reach the next level in your career

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