Warehouse Supervisor

Role summary

Warehouse Supervisor is a contract role at Delivery Hero in Dhaka, Dhaka Division, Bangladesh (on-site). Posted 2026-10-15. Experience level: 2-5.

Job title

Warehouse Supervisor

Company

Delivery Hero

Location

Dhaka, Dhaka Division, Bangladesh

Work arrangement

on-site

Employment type

contract

Category

Logistics & Warehousing

Experience level

2-5

Date posted

2026-10-15

Job description

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0087682

Key Responsibilities

1. Warehouse Operations & Inventory Management

Supervise daily warehouse operations, including inbound receiving, inventory storage, picking, packing, and outbound dispatch.

Ensure smooth end-to-end workflow to support timely and accurate order fulfillment.

Monitor operational performance and ensure compliance with established KPIs and customer SLAs.

Coordinate cycle counts, stock takes, and inventory reconciliation to maintain inventory accuracy.

Maintain warehouse organization, cleanliness, and housekeeping standards.

Identify and escalate warehouse facility or equipment maintenance issues to minimize operational disruptions .

2. Productivity & Workforce Management

Monitor real-time productivity using the Warehouse Management System (WMS), including unit picking and other operational metrics.

Conduct regular warehouse floor inspections to identify and resolve operational bottlenecks.

Coordinate manpower allocation across warehouse zones based on workload and order volumes.

Ensure optimal utilization of warehouse resources, equipment, and labor to maximize operational efficiency.

3. Quality & Inventory Control

Enforce barcode scanning procedures and maintain a zero-bypass scanning policy to ensure order accuracy.

Review daily inventory discrepancies and mis-pick reports to identify root causes and implement corrective actions.

Monitor product handling practices to minimize inventory damage and maintain stock integrity.

Ensure compliance with warehouse quality standards and operating procedures.

Ensure the store is continuously audit-ready, maintaining compliance with both warehouse quality standards and local regulatory food safety guidelines.

4. Team Leadership & Performance Management

Lead, supervise, and motivate warehouse associates to achieve daily operational targets.

Provide direction, coaching, and support to shift leads and fulfilment leads responsible for designated warehouse zones.

Monitor employee attendance, productivity, and compliance with company policies.

Address performance issues, disciplinary matters, and policy violations promptly and professionally.

Conduct regular team briefings, performance reviews, and on-the-job training.

Foster a culture of accountability, teamwork, and continuous improvement.

Take overall responsibility for shift performance and operational outcomes.

5. Workplace Safety & Health (WSH)

Ensure compliance with Workplace Safety & Health (WSH) regulations and company safety policies.

Conduct regular workplace inspections and participate in safety risk assessments.

Enforce 100% compliance with Personal Protective Equipment (PPE) requirements.

Promote a safe working environment by identifying hazards, reporting incidents, and implementing preventive measures.

Qualifications

Qualifications

Bachelor degree in any discipline.

Minimum 2 years in: Q-commerce / E-commerce, Grocery / Food Retail, FMCG.

Proficient in Microsoft Excel, including: XLOOKUP, VLOOKUP, Pivot Tables & Basic data analysis and reporting.

Ability to communicate in elementary English (spoken and written)

Other Skills Required: Interpersonal Skills, Problem Solving Skills, Team management.