Program Coordinator - WellConnect
Company: DESC
Role summary
Program Coordinator - WellConnect is a full-time role at DESC in Seattle, Washington, United States (on-site). Posted 2026-10-16. Salary: USD 80,227–90,770 per year. Experience level: 2-5. No degree required.
- Job title
- Program Coordinator - WellConnect
- Company
- DESC
- Location
- Seattle, Washington, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Healthcare Support
- Salary
- USD 80,227–90,770 per year
- Experience level
- 2-5
- Degree required
- No
- Date posted
- 2026-10-16
This full-time Program Coordinator role offers a fantastic salary and generous paid time off, making it a great opportunity for someone looking to make a real difference. No degree is required, and you'll enjoy excellent benefits like fully covered medical insurance and a retirement plan.
Job description
Description
Shift: Office Day
Days Off: Saturday, Sunday
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
WELLCONNECT PROGRAM DESCRIPTION:
DESC’s WellConnect program, funded by King County's ICARE program, is a modified assertive community treatment (ACT) team serving Permanent Supportive Housing (PSH) residents with complex needs underserved by traditional office-based care models. This interdisciplinary team of behavioral health providers offers a range of services to help participants meet their personal goals including community integration activities, systems navigation, care coordination, psychiatric medication management, peer support services, housing stability services, co-occurring substance use treatment, and individual and group psychotherapy.
JOB DEFINITION:
The Program Coordinator functions as a member of the program leadership team and is an integral member of the multi-disciplinary team providing a spectrum of administrative and clinical support to the program. This position will support all administrative duties including coverage needs, oversight of daily operations when needed, and assisting program management with hiring, resource procurement, and with special projects.
Considerable attention and skills are needed in data systems and tracking. Time will be spent coordinating with other support departments within DESC to ensure compliance with all local, state, and federal laws and relevant contract and procedure requirements. The coordinator will model and promote core DESC values and participate in and provide training for staff.
MAJOR DUTIES AND RESPONSIBILITIES:
Program Coordination
Support and assist staff in the field to coordinate services, troubleshoot issues, and facilitate changes through prompt and clear communication and expectations.
Develop, initiate, create, update, and maintain various tracking sheets, resource lists, information manuals, schedules, and blank charts required for day-to-day operations.
Work in coordination with the Project Manager to provide oversight of program evaluation related to regulatory and contract changes, workflow protocols, and service delivery. Identify additional support, resources, and information needed to support staff.
Identify workflows that need to be developed or created to support executing program deliverables.
Maintain supply inventories and manage ordering for the program.
Maintain collaborative and professional relationships across internal DESC teams and external partners.
Team Functions
Be familiar with individual clients, their histories, needs, and treatment plans in order to respond promptly and appropriately to requests for information from staff, clients, and outside sources.
Facilitate each team meeting and participate fully as a member of the team; take notes and send follow-up emails with pertinent information.
Assist in creating and monitoring completeness of client charts, perform mock audits of charts on an ongoing basis, and assist in preparation for various audits.
Administrative
Facilitate and develop new employee training and onboarding schedules, assist with training around documentation and other program processes as needed.
Facilitate and support scheduling team coverage, crisis drills, and other tasks for DISH staff.
Collect data and prepare drafts of monthly, quarterly, and as-needed reports; assist other members of the program leadership team in creating, completing and interpreting reports.
Monitor service and other program data to track performance and compliance in identified areas; assess and report on efforts.
Other duties as assigned.
Living Conditions
All DESC clinical leaders are responsible for ensuring that their teams support their clients to achieve and maintain healthy living conditions as applicable. This may include participating in unit cleaning when the need arises.
Requirements
MINIMUM QUALIFICATIONS:
Either a bachelor’s degree and a year of relevant work experience OR equivalent training & experience such as:
Associate's degree and 2 years of relevant work experience;
Professional certification in project management or similar topic and 2 years of relevant work experience;
Four or more years of relevant work experience, preferably in non-profit, social service and/or health care organizations.
Commitment to DESC's mission and goals.
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential
Ability to drive an agency or personal vehicle for agency business. A current Washington State driver’s license and an insurable driving record are required.
Experience providing administrative support