Specialist - Air Freight

Company: DHL Global Forwarding (Philippines) Inc.

Role summary

Specialist - Air Freight is a full-time role at DHL Global Forwarding (Philippines) Inc. in Pasay, National Capital District, Philippines (on-site). Posted 2026-10-24. Experience level: 2-5.

Job title
Specialist - Air Freight
Company
DHL Global Forwarding (Philippines) Inc.
Location
Pasay, National Capital District, Philippines
Work arrangement
on-site
Employment type
full-time
Category
Logistics & Warehousing
Experience level
2-5
Date posted
2026-10-24

You’ll be joining a global industry leader where you can take real ownership of the air freight billing process and help streamline operations. It’s a fantastic opportunity to build your career within a structured logistics environment while sharpening your technical skills on industry-standard platforms.

Job description

Job Title: Specialist – Air Freight

Job Location: Manila

In this role, you will have the opportunity to operate on invoice preparation service we offer for Air freight, and drive improvements in the process.

Key Responsibilities:

Perform auto rating / manual rating on assigned shipments, post all revenue charges and print invoice

Manage the requests on GSConnect and task handling on product operation platform (CargowiseOne)

Interact with country representatives and various stake holder in your regular execution of assigned tasks.

Participate in problem solving and process improvement process together with team manager.

Assist to meet performance targets.

Evaluate department processes. Recommend and coordinate needed changes based on process analysis.

Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes.

Assist staff to resolve complex problems and responsible for quality control.

Ensure thorough documentation for the process.

Participate in additional projects assigned by the team manager.

Ensure process compliance.

Drive Customer Satisfaction Processes.

Required Skills/Abilities:

Bachelor´s degree (any). A degree in logistics, management will be an advantage.

Minimum 3-4 years of experience.

Billing/invoicing experience is a must.

Logistics background / Air Freight operations experience will be added advantage.

Well versed with any ERP usage.

Good Computer knowledge (words, excel, power point).

Good Communication (verbal and written) and interpersonal skills.

Apply for Specialist - Air Freight at DHL Global Forwarding (Philippines) Inc.

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