Senior Strategy Consultant
Company: Dignify
Role summary
Senior Strategy Consultant is a full-time role at Dignify in Oud-Termien, Flemish Region, Belgium (hybrid). Posted 2026-08-14. Experience level: 10+.
- Job title
- Senior Strategy Consultant
- Company
- Dignify
- Location
- Oud-Termien, Flemish Region, Belgium
- Work arrangement
- hybrid
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 10+
- Date posted
- 2026-08-14
Job description
Senior Strategy Consultant
Customer Growth | Data, AI & MarTech
Help organizations turn Data, AI & MarTech investments into real business growth
Many organizations have invested heavily in CRM, Data Platforms, Marketing Automation, Analytics and AI.
Yet they often struggle with the same question:
How do we turn these investments into measurable business value?
That's where you come in.
At Dignify, we help enterprise organizations define customer growth strategies, identify the right priorities and ensure that technology investments deliver results. Not through endless presentations or theoretical frameworks, but through strategies that are adopted, executed and create measurable impact.
We're looking for a Senior Strategy Consultant who thrives at the intersection of business strategy, customer experience, data and technology.
Someone who enjoys helping senior stakeholders make better decisions and guiding organizations toward sustainable growth.
Your role
As a Senior Strategy Consultant, you help enterprise customers make better strategic decisions
about customer growth, Data, AI and MarTech investments.
You operate at the intersection of business strategy, customer experience, data and technology.
You help organizations identify growth opportunities, prioritize investments, shape future
capabilities and ensure strategic initiatives contribute to measurable business outcomes.
You are a trusted advisor for senior client stakeholders and a strategic sparring partner for
Dignify's delivery teams.
This is a consulting role focused on strategy, guidance and value realization. It is measured on
value realized, not decks delivered.
You will not carry a sales quota or run delivery yourself. But as a senior member of a consultancy,
you are expected to help grow the accounts and the practice you work in, and to stay close
enough to delivery that the value you promised is protected.
Your mission
You help enterprise organizations answer questions such as:
· Where can future customer growth come from?
· Which customer engagement initiatives will create the highest business impact?
· How can Data, AI and MarTech enable business objectives?
· Which investments should be prioritized and why?
· How do we move from technology adoption to business value realization?
· How should teams, governance and operating models evolve to support growth?
· How do we avoid fragmented initiatives and create scalable capabilities?
· Which metrics should define success?
· How do we turn recommendations into adoption, rather than another set of ideas that sit unused?
Your goal is to help clients make confident strategic decisions that drive sustainable growth. And
to see those decisions through to results they can measure.
What you will do
Develop customer growth strategies
Work with clients to identify growth opportunities across:
· Acquisition
· Conversion
· Retention
· Loyalty
· Customer Lifetime Value
· Customer Engagement
You combine business objectives, customer needs and market insights into clear strategic
recommendations.
Shape Data, AI & MarTech strategy
Advise clients on how data, AI and technology can accelerate business performance.
Examples include:
· CRM Strategy
· Customer Data Strategy
· CDP Activation
· Marketing Automation Strategy
· Personalization Strategy
· Customer Intelligence
· Loyalty Strategy
· Measurement & Analytics
· AI Opportunity Assessments
· Customer Journey Strategy
You help clients understand where technology creates value and where it does not.
Build strategic roadmaps
Translate strategic ambitions into clear and actionable plans.
Examples include:
· Transformation roadmaps
· Capability roadmaps
· Prioritized use-case portfolios
· Value realization plans
· Maturity roadmaps
· Investment recommendations
· Strategic decision frameworks
You help organizations focus on the initiatives that matter most.
Advise on operating models & governance
Technology investments succeed when organizations are structured to use them effectively.
You support clients in defining:
· Governance models
· Roles & responsibilities
· Decision-making structures
· Ways of working
· Capability ownership
· Central versus local governance
· Prioritization processes
You help organizations become more effective and scalable in how they activate customer
engagement.
Facilitate executive decision making
You create clarity in complex environments.
You:
· Facilitate workshops
· Lead strategic discussions
· Present recommendations to senior stakeholders
· Build executive-ready business cases
· Challenge assumptions constructively
· Translate complexity into practical choices
You are comfortable engaging with marketing, digital, data, CRM, IT and executive leadership
teams.
Partner with existing delivery teams
You work closely with Dignify specialists to ensure strategy translates into successful execution.
You collaborate with:
· Solution Architects
· Data Consultants
· CRM Consultants
· Marketing Automation Specialists
· Delivery Leads
· Client Leads
You define direction and priorities, while delivery teams bring those strategies to life. You stay
engaged through delivery, not just at the strategy hand-off, so the outcomes you promised
actually materialize.
What you'll bring
Experience
· 8-10+ years of experience in strategy consulting, customer strategy, CRM, MarTech,
digital transformation or customer experience, with meaningful time spent as the lead
advisor in the room, not supporting it
· Experience working with enterprise organizations
· Experience facilitating senior stakeholder discussions
· Experience trans