Front Desk Clerk (The Club)

Role summary

Front Desk Clerk (The Club) is a role at Don Moyer Boys & Girls Club in Champaign, Illinois, United States (on-site). Posted 2026-08-11. Experience level: 0-2. No degree required.

Job title

Front Desk Clerk (The Club)

Company

Don Moyer Boys & Girls Club

Location

Champaign, Illinois, United States

Work arrangement

on-site

Category

Hospitality

Experience level

0-2

Degree required

No

Date posted

2026-08-11

Job description

The Front Desk Clerk displays exceptional customer service by greeting and welcoming all members, volunteers and guests to Don Moyer Boys & Girls Club. This position ensures that everyone receives accurate information and prompt service. This is an hourly part-time position with a schedule of 2:30pm - 7:30pm , Monday through Friday.

Key Responsibilities

Serves as front desk receptionist for a designated program site; greets members, guests, and volunteers and provides information and direction

Ensures that youth entering the facility have an up-to-date membership, greets them by name, and checks each member in using the member database

Releases members at pick up to authorized parties by confirming identity and logs members out upon departing the facility using the member database

Supports program staff by preparing attendance and daily service report sheets and ensures sheets are collected at the end of the programming day

Answers incoming telephone calls at the designated program site, provides basic information to callers, takes messages and follows up as necessary

Provides communication with parents, members, guests, volunteers, and staff at the direction of the Program or Unit Director

Supports a safe and secure environment by monitoring facility access and reporting concerns

Manages volunteer sign in/out and logs volunteer hours

Maintains a clean and orderly front desk area

Monitors supplies and submits requisition forms as requested by Program Leadership

Qualifications

Must be at least 18 years of age

High school diploma or GED equivalent required

One or more years of customer service required . Experience in a school or youth-serving organization is highly desirable

Excellent written and verbal communication skills

Detail-oriented and well-organized

Experience with office equipment, computers, and basic applications (Microsoft suite) required

Benefits:

Part time staff earn 1 hour of PTO for every 40 hours worked

Compensation:

$16/hourly