Affordable Community Director - Blue Ridge

Role summary

Affordable Community Director - Blue Ridge is a full-time role at Elmington Living in Austin, Texas, United States (on-site). Posted 2026-10-08. Experience level: 2-5.

Job title

Affordable Community Director - Blue Ridge

Company

Elmington Living

Location

Austin, Texas, United States

Work arrangement

on-site

Employment type

full-time

Category

Software Engineering

Experience level

2-5

Date posted

2026-10-08

Job description

At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70+ affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.

POSITION SUMMARY

Looking for an opportunity to be part of a vibrant community at Blue Ridge Flats ? At Blue Ridge Flats, we are committed to creating an exceptional living experience for our residents. Blue Ridge Flats is an affordable community in East Austin offering 1-, 2-, 3-, and 4-bedroom apartment homes with modern interiors and open-concept layouts. Residents enjoy resort-style amenities, nearby parks, quick access to major employers and retail, and a location less than 30 minutes from downtown Austin. As a member of our team, you will play an important role in delivering outstanding service, building meaningful resident relationships, and helping create a welcoming community people are proud to call home. If you are passionate about customer service, collaboration, and making a positive impact every day, we would love to hear from you!

The Community Director (CD) is responsible for the full operation of an affordable housing community, including financial performance, compliance, leasing, resident relations, and staff supervision. The CD serves as the on-site leader and is accountable for delivering a well-maintained, fully compliant, and financially sound property.

WHY YOU'LL LOVE WORKING HERE: Elmington Living offers competitive compensation that reflects the market and the impact of the role, along with a comprehensive benefits package designed to support your well-being. Medical, dental, and vision coverage begins on the first of the month following your hire date, with no long waiting period. The company also provides life insurance and short- and long-term disability coverage. Employees become eligible for the 401(k) plan with company match after 90 days and accrue vacation, sick, and personal time to recharge, in addition to receiving 10 paid holidays each year.

KEY RESPONSIBILITIES

Financial & Operational Management

Manage the property's operating budget and drive performance against budgeted NOI, NRI, bad debt, and management fee targets, including monthly variance reporting

Operate within approved budgeted operating expenses for the property

Maintain physical occupancy at or above budgeted levels through proactive leasing and retention strategy, while monitoring economic occupancy to ensure rent potential is being fully realized

Approve invoices up to $500 within delegated authority as defined in the property's PMA

Enforce a strict delinquency (DQ) process, including proactive rent collection efforts such as door-to-door visits, phone calls, and text outreach to delinquent residents, with resident account notes updated weekly

Lead the eviction process when necessary, working with and following up with the local attorney throughout the process, in accordance with company and legal requirements

Develop and execute the property's action plan to address performance gaps, tracking progress against budgeted targets

Compliance

Ensure the property remains in full compliance with LIHTC, HUD/Section 8, and applicable state program requirements

Oversee accurate and timely income certifications, recertifications, and waitlist management

Lead REAC, MOR, and state agency inspection preparation and on-site walkthroughs

Maintain accurate resident files in accordance with program and company file standards

Leasing & Occupancy

Drive leasing activity to meet and maintain budgeted occupancy targets

Oversee the leasing team's performance, including tours, applications, and move-ins

Manage the waitlist in accordance with program requirements and fair housing law

Partner with marketing on advertising, community outreach, and resident referral programs

Confirm move-in funds are received, the lease is signed, and utilities are set up prior to resident move-in

Team & Resident Management

Hire, train, schedule, supervise, and manage the performance of the on-site team, including leasing and maintenance staff, and provide meaningful recommendations regarding discipline, promotion, and termination

Regularly direct the work of two or more full-time employees (or the equivalent).

Conduct performance evaluations and coach staff on service standards and compliance procedures

Respond to and resolve resident concerns, complaints, and lease violations in a timely, professional manner

Ensure the property maintains curb appeal, cleanliness, and a strong resident experience

Ensure weekly on-site vacant apartment home walks are completed and a regular preventative maintenance schedule is adhered to

Manage the Maintenance Supervisor and maintenance team to ensure apartment home turn times are completed within 7 business days and all work orders are completed and closed out in a timely manner

Submit incident reports to the Regional Manager within 8 hours of occurrence

QUALIFICATIONS & REQUIREMENTS

2+ years of property management experience, including affordable housing preferred

Working knowledge of LIHTC and/or HUD/Section 8 compliance requirements

Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software

Fair Housing certification required within 7 days of employment

CORE COMPETENCIES

Strong leadership and team management skills

Attention to detail, particularly in compliance documentation

Effective communicator with residents, staff, and regional leadership

Problem-solving orientation with the ability to manage competing priorities

Customer-service mindset and professionalism under pressure

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

Primarily on-site at the assigned community, including leasing o