IT Support Engineer
Company: Evolution
Role summary
IT Support Engineer is a role at Evolution in Bucharest, Romania (on-site). Posted 2026-08-27. Experience level: 2-5.
- Job title
- IT Support Engineer
- Company
- Evolution
- Location
- Bucharest, Romania
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-27
You’ll be joining a fast-paced environment where you can really make an impact by keeping technical operations running smoothly for the whole team. It’s a fantastic opportunity if you enjoy problem-solving and want to grow your career within a dynamic, global tech company.
Job description
Company Description
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 22,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution Romania was established in 2016. From our modern studio in Pipera, over 800+ EVOlutioneers work to develop and maintain online gaming products and provide video studio services. More information on joblaevolution.ro .
Job Description
First/Second line IT support for company internal users and contractors.
Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment
Configuring, administering and updating Windows, MAC, Linux operating systems on user devices.
Managing user device environment using user device management tools.
Creating and managing user accounts in Okta, AD, Azure AD, o365 and other systems.
Physical network related tasks (patching, device installation, ports assignment, cabling).
Server and network equipment installation and maintenance, cable patching in data centers and server rooms.
Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning.
Working closely with the facility and security teams to resolve security issues.
Constant development and improvements of local IT infrastructure.
Providing IT assets management according to internal procedures;
Providing service/system operations and regular/ad-hoc maintenance to ensure fulfilment of service availability and security requirements;
Timely incident resolution, escalation to third party suppliers and problem analysis and resolution;
Provisioning system updates and deployments according to respective internal procedures;
User request fulfilment according to established SLAs.
Performing other duties, as asked by the manager, which are related to this position or IT infrastructure.
Logistics, manage inventory and equipment between locations.
Qualifications
Secondary (higher, special etc.) education.
Excellent fluent written and spoken English.
Good communication and presentation skills
Ability to create structured documentation
Teamwork skills, ability to take decisions, solve problems independently and in the team and work under high pressure working conditions
Fundamental IT skills – hardware, OS, applications, networking, security.
Experience in deployment and support of Microsoft Windows, MacOS, iOS, Linux operating systems, and business software.
At least 2 year experience in supporting user IT devices hardware and software.
Experience using and managing workstations in heterogeneous environment, remote management services, filesharing, collaboration, e-mail and directory services.
Fundamental knowledge of IT procedures and security principles.
Certifications on IT systems administration/support preferred.
Additional Information
We offer
Competitive remuneration package
Privat medical insurance
Meal tickets
Gym subscription
Comprehensive training
Professional and personal development
Opportunities to progress within the company
Dynamic working environment