Assistant Manager - Quality Excellence
Company: EXL
Role summary
Assistant Manager - Quality Excellence is a full-time role at EXL in London, England, United Kingdom (on-site). Posted 2026-09-02. Experience level: 2-5.
- Job title
- Assistant Manager - Quality Excellence
- Company
- EXL
- Location
- London, England, United Kingdom
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- QA & Testing
- Experience level
- 2-5
- Date posted
- 2026-09-02
This is a fantastic opportunity to join EXL as an Assistant Manager in Quality Excellence. You'll get to develop your leadership skills while making a real impact on quality processes. It's a full-time role with clear paths for growth within the company.
Job description
We are looking for an Assistant Manager – Quality to lead quality assurance initiatives for the travel process. The role involves managing quality performance, driving process improvements, ensuring compliance with quality standards, conducting calibrations and audits, mentoring the quality team, and partnering with Operations to achieve business goals. The ideal candidate should have strong leadership skills, experience in the travel domain, and hands-on knowledge of GDS platforms such as Amadeus, Sabre, or Galileo.