Home Care Client Manager

Role summary

Home Care Client Manager is a full-time role at Family First in Renton, Washington, United States (on-site). Posted 2026-08-03. Salary: USD 33–35 per hour. Experience level: 2-5.

Job title

Home Care Client Manager

Company

Family First

Location

Renton, Washington, United States

Work arrangement

on-site

Employment type

full-time

Category

Software Engineering

Salary

USD 33–35 per hour

Experience level

2-5

Date posted

2026-08-03

Job description

Location: Renton/Greater Seattle Area (In Office & Local Travel)

Salary Range: $33-$35

Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation)

Bonus: $1,000 Onboarding bonus after completing 60 at the company

Join Our Mission to Support Families When They Need It Most

Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes.

As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We’re looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you’re ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you.

About the Role

As a Home Care Client Manager , you’ll be at the heart of our care delivery team—ensuring every client receives personalized, high-quality service. You’ll oversee client care, maintaining communication with families, and providing compassionate service to our clients.

The ideal candidate for this Home Care Client Manager role is someone with a client-first mindset, strong interpersonal skills, and the ability to prioritize effectively in a fast-paced environment.

Job Duties

Conduct in-home or virtual assessments to identify client care needs

Ensure client care needs are met, coordinating with Caregiver Success Manager

Regularly communicate with clients, referral partners and family members

Maintain accurate documentation of client services, progress & care plan changes

Ensure compliance with all relevant regulations, internal policies

Occasionally participate in community outreach with current and potential referral partner relationships

Travel within the Renton/Greater Seattle area as needed or assigned

Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary

Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week.

Qualifications

2+ years of experience in healthcare care coordination, client management, and/or related role with transferrable skills required

Valid Driver’s License and vehicle insurance with clean DMV record required

Current CNA or HCA certification preferred

Proficiency in using healthcare management software preferred

Compensation & Benefits:

Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees.

Competitive compensatio n: $33.00 - $35.00 p er hour

Renton/Greater Seattle Area — In Office and Local Travel Required; approved business mileage reimbursed.

Health, dental & vision insurance

401(k) with company match

Paid time off + 10 paid holidays per year

Professional development support

Same day pay available through TapCheck

Supportive workplace culture, with mission-driven team

Apply Today

If you're ready to support families through life’s most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team as a Home Care Client Manager.