Managing Director IT Infastructure

Role summary

Managing Director IT Infastructure is a role at FedEx in Warrendale, Pennsylvania, United States (on-site). Posted 2026-08-14. Experience level: 10+.

Job title

Managing Director IT Infastructure

Company

FedEx

Location

Warrendale, Pennsylvania, United States

Work arrangement

on-site

Category

Logistics & Warehousing

Experience level

10+

Date posted

2026-08-14

Job description

This role provides leadership and oversight to the IT infrastructure teams and is responsible for defining vision, formulating strategies, creating road maps and implementing processes to ensure the delivery of mission critical customer-facing software, services, and infrastructure. Working in collaboration with the broader IT organization, the role is responsible for partnering to bring customer centric solutions to the market.

Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, staff productivity and performance management to include disciplinary actions up to and including termination.

Lead dynamic teams responsible for the end-to-end design, deployment, security, and management of our global IT infrastructure spanning multi-cloud architecture, global networking, endpoint management, and enterprise applications while driving cloud FinOps, Zero Trust architecture, and infrastructure automation.

Overseeing multi-cloud architecture, design, and deployment across GCP, Azure, and OCI environments.

Driving infrastructure automation and deployments utilizing Terraform, Ansible, and Python.

Own reliability, resilience, and business continuity for infrastructure services, including DR strategy, backup architecture, recovery objectives, regular testing/exercises, and post-incident reviews.

Partner with Information Security and Cybersecurity to embed security-by-design and zero-trust principles, including privileged access, configuration standards, vulnerability remediation, logging, and compliance controls for cloud and on-prem platforms.

Lead development and implementation of processes to aid in demand management, prioritization and sequencing of customer/operation needs, programs and projects

Establish and monitor system Key Performance Indicators and Service Level Agreements to ensure system reliability and customer satisfaction, including processes and procedures for incident and outage management

Provide executive-level technical leadership and architecture governance for infrastructure decisions, set standards and reference architecture, review and approve major designs and changes.

Partner for vendor, product, software, and service evaluations

Actively participates in leadership development activities, including succession planning, coaching, mentoring and individual development planning to raise standards and increase expectations for leadership and performance

Other duties as necessary

:

Bachelors degree in related field & 8 years of experience OR Associate degree in related field & 10 years of experience OR 12 years of experience

6 years of supervisory or management experience

Preferred :

Masters of Business or Science

Management experience in a Logistics or Transportation environment

Skills & Abilities :

Strong executive presence and demonstrated ability to influence effectively at multiple levels, to gain buy-in and support of key strategies and initiatives

Demonstrated self-confidence, particularly with client relationships; strong relationship building skills and active listening skills

Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the public.

A proven track record of mentoring and developing direct reports and subordinates.

Understanding of agile principles and methodologies.

Leading resources and managing relationships with a Managed Technical Services (MTS) alternate delivery sourcing model

Results oriented, highly motivated, and technically fluent in all aspects of software design and development

Experience leading, communicating and managing globally dispersed development teams

Requirements, Perks, and Benefits (US -- Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Ability to follow policies and procedures.

Ability to read, write, and interpret information.

Ability to add, subtract, multiply, and divide.

Ability to use hands to finger, handle, or feel.

Ability to sit, walk, or stand for the duration of the shift.

Must possess visual acuity to perform essential job functions.

Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.

Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Know Your Rights

Pay Transparency

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

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E-Verify Notice (bilingual)

Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com .

Perks and Benefits at FedEx Supply Chain (FSC)

Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.

401K plan with company match after 1 year

Tuition reimbursement program

Holiday pay and accrued paid time of programs ofering both Vacation and PTO

Medical, dental, vision, and voluntary benefits available on day one

Basic life insurance

Basic AD&D coverage

Supplemental Life and Supplemental AD&D

Short-Term and Long-Term Disability coverage for