Warehouse Support
Company: Foodlink Inc
Role summary
Warehouse Support is a role at Foodlink Inc in City of Rochester, New York, United States (on-site). Posted 2026-09-09. Salary: USD 20–25 per hour. Experience level: 2-5.
- Job title
- Warehouse Support
- Company
- Foodlink Inc
- Location
- City of Rochester, New York, United States
- Work arrangement
- on-site
- Category
- Logistics & Warehousing
- Salary
- USD 20–25 per hour
- Experience level
- 2-5
- Date posted
- 2026-09-09
Foodlink Inc is looking for a reliable Warehouse Support person to join their team. This is a great opportunity to get your foot in the door in the logistics industry with a competitive hourly wage and potential for growth. No degree is required, making this an accessible role for many.
Job description
Description
Our Mission
Our mission is to leverage the power of food to end hunger and build healthier communities.
Our Vision
We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region.
The Foodlink Way
Act with Compassion
Take Responsibility
Be a Team Player
Listen, Learn, Adapt
Job Title: Warehouse Support
Reports to: Food Bank Fulfillment Supervisor
Status: Hourly, Non-exempt, Full time
Grade: 3 – Operational and Customer Service Roles
SUMMARY
The Warehouse Support role provides flexible, hands-on support across Foodlink’s Food Bank operations, including Receiving, Order Selection, Delivery and Volunteer Sort activities. This position works collaboratively with warehouse staff, volunteers, and Operations Management to ensure the safe, accurate, and efficient handling of products coming in and out of the warehouse. Warehouse Support plays an important role in maintaining food safety, cleanliness, and regulatory compliance for the Food Bank.
KEY RESPONSIBILITIES
Order Fulfillment & Distribution Support
Support order selection activities as needed by accurately and efficiently picking, staging, and preparing orders for outbound deliveries.
Assist with staging and movement of product to ensure timely and accurate distribution.
Assist fulfillment team with order picks that may include dry, perishable or freezer products.
Receiving & Inventory Support
Support receiving by unloading trailers, breaking down inbound shipments, and moving product from the dock.
Assist with receiving and unloading retail damaged loads in compliance with regulatory agency requirements and Foodlink receiving procedures.
Inspect incoming products for signs of contamination or food safety concerns and report issues promptly.
Assist with thorough and accurate receiving documentation and submit reports to the Receiving Coordinator.
Assist with replenishment of product to the correct bulk and/or pick bins.
Assist Operations leadership with inventory reconciliation and physical inventory counts, including month-end, quarterly, and year-end counts.
Volunteer & Sort Support
Work in coordination with the Volunteer Operations Manager to organize, stage, and move pallets during volunteer sort activities.
Assist with set-up, product movement, and post-sort pallet put-away in designated warehouse locations.
Support volunteers as needed by providing clear direction and ensuring safe work practices during sort activities.
Safety, Sanitation & Compliance
Maintain a clean, safe, and sanitary warehouse environment in accordance with food safety protocols, AIB standards, and regulatory requirements.
Properly dispose of waste and recyclables and maintain organization throughout the warehouse.
Complete all required opening and closing checklists related to cleanliness, safety, and sanitation.
Work collaboratively with Operations Management and the Safety & Compliance team to support compliance with all warehouse safety and food safety standards.
General Warehouse Support
Maintain warehouse supplies and equipment and report maintenance needs as appropriate.
Operate forklifts, electric pallet jacks, and warehouse equipment safely and in accordance with Foodlink policies.
Represent Foodlink professionally when interacting with donors, customers, volunteers, and member agencies.
Perform other duties as assigned to support Food Bank warehouse operations.
Requirements
QUALIFICATIONS
High school diploma or GED or equivalent combination of education and experience.
3-5 years prior warehouse experience required.
Forklift (sit-down and stand-up) and electric pallet jack certification required.
Knowledge of warehouse safety, sanitation, and food handling standards.
Ability to follow oral and written instructions accurately.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to work effectively both independently and as part of a team.
Demonstrated time management skills and the ability to perform routine problem-solving.
Ability to train and provide directions to volunteers and/or staff as needed.
Willingness and ability to work in a fast-paced warehouse environment.
We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color.
SALARY AND BENEFITS
This is a full-time, non-exempt position ranging from $19.50 - $24.75 per hour depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service.
HYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 60 pounds.
WORK ENVIRIONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the