Customer Service Supervisor - Checkout

Role summary

Customer Service Supervisor - Checkout is a role at foodstuffs in Queenstown-Lakes District, Otago, New Zealand (on-site). Posted 2026-08-16. Experience level: 2-5.

Job title

Customer Service Supervisor - Checkout

Company

foodstuffs

Location

Queenstown-Lakes District, Otago, New Zealand

Work arrangement

on-site

Category

Customer Service

Experience level

2-5

Date posted

2026-08-16

Job description

Customer Service Supervisor – Checkout

New World Three Parks – Wānaka

We’re looking for an experienced and enthusiastic Customer Service Supervisor to join our team and help lead the day-to-day operation of our Checkout, Lotto and Café areas.

If you enjoy working with people, delivering great customer service and supporting a busy team, we’d love to hear from you.

About the role

Help oversee the day-to-day running of the Customer Service team

Make sure our customers receive friendly, fast and efficient service

Support, train and develop team members

Maintain high standards of health, safety and food safety

Ensure store procedures and legal requirements are followed

Help keep our Checkout, Lotto and Café areas running smoothly

About you

At least 2 years’ experience in a customer-focused environment

Liquor Licence Controller Qualification

Manager’s Certificate

Strong initiative and a positive, can-do attitude

Excellent communication and customer service skills

Able to work well under pressure and as part of a team

Reliable, organised and detail-oriented

Hours & Pay

$28–$30 per hour, depending on experience and qualifications

Rostered hours, with a preference for afternoon/evening availability, generally between 1pm and 10pm

Availability to work on weekends

If you’re ready to take the next step in your customer service career and be part of a great team, we’d love to hear from you!

Apply now to join the New World Three Parks team.