Assistant Manager
Company: Frasers Group
Role summary
Assistant Manager is a role at Frasers Group in Gartloch, Scotland, United Kingdom (on-site). Posted 2026-08-20. Experience level: 2-5.
- Job title
- Assistant Manager
- Company
- Frasers Group
- Location
- Gartloch, Scotland, United Kingdom
- Work arrangement
- on-site
- Category
- Sales
- Experience level
- 2-5
- Date posted
- 2026-08-20
You’ll love this opportunity to step into a leadership role at Frasers Group, where you can make a real impact on store operations and team performance. It’s a fantastic chance to build your management career with a high-energy brand that rewards hands-on experience and proactive leadership.
Job description
Company Description
Lead, Inspire and Drive Performance at Everlast Gyms
At Everlast Gyms, we're building high-performing clubs powered by ambitious people.
As an Assistant General Manager, you'll play a key leadership role in the success of your club, supporting the General Manager to deliver exceptional results across sales, member experience, operations and team performance.
This is a hands-on leadership role where you'll lead from the front, develop high-performing teams and create an outstanding environment for members and colleagues alike. With clear progression opportunities, industry-leading development and the backing of Frasers Group, this is an exciting opportunity for an ambitious manager looking to grow their career within the fitness and leisure industry.
Why Join Everlast Gyms?
20% colleague discount across all Frasers Group brands
Free Everlast Gyms membership
Monthly recognition programmes including Everlast Champions and Frasers Group Champion
Fully funded development opportunities, including Level 3 and Level 5 Management & Leadership qualifications
Opportunities to develop fitness industry knowledge, including PT and Group Training pathways
Career progression opportunities within a growing business
Work within a high-performance culture that recognises and rewards success
Ongoing support, coaching and leadership development
Job Description
The Role
As Assistant General Manager, you'll support the overall commercial and operational performance of the club, helping to create a best-in-class experience for members while delivering key business objectives.
You'll be responsible for driving results, maintaining high operational standards and developing a motivated team that consistently delivers outstanding service.
Leadership & People Development
Coach, motivate and develop colleagues to achieve their full potential
Support recruitment, onboarding and retention of top talent
Deliver regular performance conversations and feedback
Help create a positive, energetic and high-performing team culture
Lead by example, demonstrating professionalism and accountability
Commercial Performance
Support delivery of all revenue streams including memberships, Personal Training and secondary spend
Drive sales performance through effective member engagement and conversion
Monitor and improve club KPIs and business performance metrics
Support local marketing activity and member growth initiatives
Identify opportunities to improve profitability and operational efficiency
Member Experience
Create an exceptional experience for every member, every visit
Build a welcoming and inclusive club environment
Resolve member queries and concerns with professionalism and urgency
Drive member retention through exceptional service standards
Ensure delivery of Everlast's member journey programmes and initiatives
Operational Excellence
Support the day-to-day running of the club
Ensure company processes, standards and initiatives are delivered effectively
Maintain exceptional standards of cleanliness, presentation and safety
Ensure compliance with company policies and procedures
Support Health & Safety compliance, risk management and pool plant operations where applicable
Adaptability & Accountability
Take ownership of challenges and deliver practical solutions
Respond positively to change and support colleagues through it
Maintain high standards, even in a fast-paced environment
Act as a role model for professionalism, resilience and continuous improvement
Qualifications
What We're Looking For
Essential
Previous leadership experience within fitness, leisure, hospitality or retail
Strong track record of leading teams and delivering business results
Excellent communication and interpersonal skills
Commercial awareness with the ability to influence performance
Passion for delivering exceptional customer experiences
Flexible approach to working patterns, including evenings, weekends and Bank Holidays
Desirable
Level 2 Fitness Qualification
Experience working within a gym, health club or leisure environment
Knowledge of membership sales, retention and fitness operations
Pool plant and Health & Safety experience
Additional Information
Everlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses.
We're committed to creating market-leading fitness experiences, investing in our people and building high-performing teams that deliver outstanding results. If you're passionate about leadership, customer experience and developing your career within a growing fitness brand, we'd love to hear from you.
To succeed with us, you'll embody our principles:
Think Without Limits
Challenge the status quo, embrace opportunity and bring others with you.
Own It and Back Yourself
Take responsibility, drive results and make things happen.
Be Relevant
Create meaningful experiences for our members, colleagues and communities.