Dispatcher (Detroit Airport)

Company: FSM Group LLC

Role summary

Dispatcher (Detroit Airport) is a role at FSM Group LLC in Romulus, Michigan, United States (on-site). Posted 2026-08-11. Experience level: 0-2. No degree required.

Job title
Dispatcher (Detroit Airport)
Company
FSM Group LLC
Location
Romulus, Michigan, United States
Work arrangement
on-site
Category
Logistics & Warehousing
Experience level
0-2
Degree required
No
Date posted
2026-08-11

Job description

Description

This is a Career Opportunity role with growth potential!

The FSM Group, LLC powers seamless aviation operations across North America and Canada. We proudly serve commercial, private, and military aviation customers, including airport operators, freight carriers, and other specialized aviation sectors, with precision, reliability, and sustainability. Our services include secure fuel storage and inventory management, 24/7 fueling operations, and maintenance and refurbishment of ground service equipment, adhering to the highest industry standards.

Why Join Us?

At FSM Group, innovation meets aviation energy. We offer competitive pay and benefits within a collaborative, team-oriented environment where employees are valued and careers can grow. Our team works alongside industry experts on impactful aviation projects across North America, with a strong emphasis on safety, operational excellence, and continuous improvement.

We are committed to professional development and providing meaningful opportunities for growth and leadership. If you are passionate about safety, teamwork, and making a difference in the aviation and energy sectors, we invite you to explore a career with FSM Group.

Position Summary

The Dispatcher coordinates daily aircraft fueling operations to ensure safe, timely, and efficient service. Working from the airport control center, this role monitors flight schedules, assigns fuelers to gates, and maintains clear communication with flight crews and ground staff.

Essential Responsibilities:

Monitor aircraft schedules from the control center and assign fuelers to corresponding airport gates

Serve as the operational “eyes in the sky” to ensure timely and safe fuel dispatching

Manage and coordinate a team of up to 10 fuelers per shift to help flight operations

Communicate with aircraft representatives and fueling staff while maintaining accurate records and planning for upcoming arrivals

Perform additional duties as assigned to meet operational needs

Benefits

Amazing opportunities for promotions and career growth

Full array of benefits to meet you and your family’s needs

Extensive training

Pay on Demand program

Paid Time Off

…and much more! Learn more at fsmgroup.us

Requirements

Minimum Qualifications:

Must be at least 18 years of age

Possess and maintain a valid U.S. driver’s license with an acceptable motor vehicle record in accordance with company standards

Must be legally authorized to work in the United States

Ability to maintain reliable transportation to and from the assigned work location

Availability to work flexible schedules, including nights, weekends, holidays, and overtime as needed

Ability to maintain regular and reliable attendance

Ability to successfully complete a pre-employment drug screening and applicable background checks, including federal fingerprinting, in accordance with regulatory requirements

Ability to access all areas of the airport necessary to perform job duties, including secured areas, in compliance with airport and federal regulations

Ability to obtain and maintain any required government security clearance; employment is contingent upon successful completion of all applicable background checks and clearance requirements as determined by the contracting agency

Demonstrate attention to details

Strong organizational abilities

Proactive and adaptable thinking

Strong communication, coordination, and problem-solving skills

Preferred Qualifications :

Previous experience as a dispatcher (e.g., emergency services, transportation, or logistics)

Administrative or coordination experience utilizing computer-based systems

Background in logistics, commercial aviation, or supply chain operations

Skills and Abilities

Ability to address routine operational challenges

Basic mathematical proficiency

Ability to read and interpret documents such as safety rules, operating instructions, maintenance guidelines, and procedural manuals

Ability to effectively communicate in English as required to perform job duties and support safe operations in the airport environment, including during emergencies or situations requiring a shared language for safety

Ability to understand and carry out instructions provided in written, verbal, or diagram form

Proficiency with computer systems and common workplace software applications, including Microsoft Office applications, data entry and operational reporting systems

Self-motivated with the ability to prioritize and complete tasks with minimal supervision

Ability to manage multiple priorities effectively in a fast-paced operational environment

Physical and Environmental Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.

Mobility and Access

Ability to work in a confined workspace

Ability to navigate secured and non-secured airport areas in compliance with airport and federal regulations

Lifting and Carrying

Ability to bend, stoop, reach, and lift up to 25 pounds occasionally for handling documentation, equipment, or operational supplies

Standing and Movement

Ability to regularly sit, stand, walk, talk, hear, reach, stoop, and kneel for extended periods

Manual Dexterity

Frequent use of hands and fingers to operate a computer, telephone, and other office equipment

Sensory Requirements

Ability to hear and effectively respond to verbal instructions and workplace sounds including alarms with or without reasonable accommodation

Work is performed in an environment with moderate noise levels such as computers, phones and office equipment

Ability to meet vision requirements including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Environmental

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