Technical Support Specialist

Company: GCS Global Clearance Solutions

Role summary

Technical Support Specialist is a full-time role at GCS Global Clearance Solutions in Stockach, Baden-Württemberg, Germany (on-site). Posted 2026-10-20. Salary: EUR 4,300–4,500 per month. Experience level: 2-5.

Job title
Technical Support Specialist
Company
GCS Global Clearance Solutions
Location
Stockach, Baden-Württemberg, Germany
Work arrangement
on-site
Employment type
full-time
Category
Customer Service
Salary
EUR 4,300–4,500 per month
Experience level
2-5
Date posted
2026-10-20

You would be joining a mission-driven team at GCS, where your work directly contributes to global safety by supporting advanced equipment used in explosive threat mitigation. It is a fantastic opportunity to build a stable career with a competitive salary in a specialized field that values practical expertise and technical problem-solving.

Job description

Who we are

We are where the future begins - Global Clearance Solutions (GCS) is a Switzerland-based provider of integrated technological and operational solutions for explosive threat mitigation. Founded in 2015, the company develops and deploys mission ready systems while delivering end to end clearance services for landmines, ERW and IEDs across humanitarian, military and commercial sectors. With German engineering, a multinational expert team and operations in more than 30 countries, GCS reduces explosive risks, restores safe land usage and enables secure movement as a full‑solution provider.

Your Responsibilities

Technical point of contact for customers in the NGO, government, defence and industrial sectors, as well as internal departments

Coordination and follow-up of technical enquiries, complaints, and warranty and guarantee claims

Planning, coordination and supervision of factory repairs, maintenance work and technical modifications to our systems

Preparation of service reports, technical documentation and customer documentation

Maintenance of machine, service and technical master data

Acting as the interface between customers, Service, Engineering, Production and Logistics

Contributing to the continuous improvement of our service and support processes

Your Profile

Completed technical training, e.g. as an industrial mechanic, agricultural machinery mechatronics technician, automotive mechatronics technician or equivalent qualification

Ideally, experience in technical support, service or maintenance

Technical understanding of mechanical, electrical and hydraulic systems

Structured, independent and solution-oriented approach to work

Strong communication and organisational skills

Confident user of MS Office; SAP knowledge is an advantage

Very good command of German and good command of English, both written and spoken

Team player with initiative and a strong customer focus

We offer you

The opportunity to play an active and meaningful role in shaping the future of our globally active company and to develop yourself within the company. Flat hierarchies, a pleasant working atmosphere, flexible working hours and workplace regulations as well as attractive compensation is what sets us apart.

Your Location

Global Clearance Solutions Germany GmbH Hardtring 12 78333 Stockach gcs.ch

Contact details

Apply now with your application documents, your salary expectations and your availability and become part of our GCS team.

About us

You can find more information on our career page .

Apply for Technical Support Specialist at GCS Global Clearance Solutions