Stores and Production Support Operative

Role summary

Stores and Production Support Operative is a full-time role at Gooch & Housego Pheonix UK in St Asaph, Wales, United Kingdom (on-site). Posted 2026-10-26. Experience level: 0-2. No degree required.

Job title

Stores and Production Support Operative

Company

Gooch & Housego Pheonix UK

Location

St Asaph, Wales, United Kingdom

Work arrangement

on-site

Employment type

full-time

Category

Logistics & Warehousing

Experience level

0-2

Degree required

No

Date posted

2026-10-26

Job description

Description

Join G&H Phoenix and become part of a world-leading precision optics manufacturer .

In this varied, hands-on role, you'll play a vital part in ensuring high-value optical components move efficiently through our production process, from cleaning and inspection through to stock control, packing and customer delivery. If you're detail-oriented, enjoy a mix of practical and administrative work, and are looking to develop your career within a growing high-tech manufacturing environment, we'd love to hear from you.

ABOUT US

G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications.

Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&H is recognised for the breadth of our acousto-optic, electro-optic, crystal-optic, fibre optic, and precision optic products. G&H is recognised as the preferred source for OEMs in the life sciences, industrial, and aerospace and defence industries, with a history of quality and excellence that dates back over seventy-five years.

Our success is built on innovation, precision, and the talent of our people. We are committed to developing capability at every stage of a career, from apprenticeships and graduate pathways through to leadership development.

G&H Phoenix is a key part of our Optical Systems Division, providing a full start to finish in-house service from raw glass slab material, cut discs and mouldings, right through to polished and coated finished optical parts, prisms and assemblies.

Joining us means becoming part of a forward-thinking organisation that values collaboration, continuous improvement, and the pursuit of operational and design excellence.

ABOUT THE ROLE

To support the efficient flow of precision optical components and materials through G&H Phoenix by combining optical cleaning and handling with stores, goods inwards, stock control, packing, despatch and associated administration. The role ensures product is safely handled, cleaned to the required standard, fully traceable, accurately controlled and correctly prepared for internal processing or customer delivery.

KEY RESPONSIBILITIES

Optical Cleaning & Component Handling

Clean and prepare precision optical components using approved methods, materials, chemicals and equipment.

Handle coated and uncoated optics carefully to prevent contamination, scratches, chips, marks or other damage.

Ensure components are visually clean and free from fingerprints, fibres, particles, residues and stains before progressing.

Maintain correct identification, segregation, protection and traceability throughout cleaning, storage and movement.

Report suspected damage, contamination, identification or process issues promptly to Production or Quality.

Stores, Goods Inwards & Stock Control

Receive and process incoming materials and components, checking quantity and condition against delivery documentation.

Book goods accurately into ERP / stock control systems and store them in the correct locations.

Issue materials to production and maintain accurate stock records, traceability and inventory control.

Carry out routine stock checks / cycle counts, investigate discrepancies and monitor consumable stock levels.

Packing, Despatch & Administration

Prepare, protect, pack and despatch finished components and materials to customers, subcontractors and other G&H locations.

Ensure delivery notes, labels, courier, customer and export documentation are complete and accurate.

Maintain accurate ERP, stock, production and shipment records, including route cards where required.

Coordinate courier collections and support local deliveries / collections where required.

QUALITY, SAFETY & WORKPLACE STANDARDS

Work in accordance with G&H quality procedures, work instructions, customer requirements and approved cleaning processes.

Maintain accurate product identification and traceability and stop / escalate activity where a quality or traceability concern is identified.

Use solvents and cleaning materials in accordance with COSHH, risk assessments and site procedures, wearing required PPE.

Maintain clean, safe and organised Optical Cleaning, Stores and Despatch areas and support 5S / continuous improvement.

Contribute to reducing contamination, handling damage, stock discrepancies, rework, scrap and process inefficiency.

ABOUT YOU

Previous manufacturing, stores, despatch, precision component or cleanroom experience is desirable; role-specific training will be provided.

Excellent attention to detail, accuracy and a methodical approach to work.

Good manual dexterity and the ability to safely handle delicate, high-value components.

Ability to follow procedures, work instructions and production documentation accurately.

Good organisational, housekeeping and communication skills with a flexible, team-focused approach.

Ability to use, or learn, ERP / stock control systems and basic Microsoft Office applications.

Able to prioritise a varied workload across Optical Cleaning, Stores, Despatch and administration activities.

OUR BENEFITS PACKAGE INCLUDES

Competitive salary, with premiums for shift work

25 days holiday plus bank holidays

Opportunities for training and progression

Salary Sacrifice Pension Scheme

Enhanced Employee Assistance Programme

£500 colleague referral bonus

Notes: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.

The Company is committed to providing equal employment opportunities for all employees and