(Temporary) Child Support Officer II - Conroe
Company: Goodwill Industries of Houston
Role summary
(Temporary) Child Support Officer II - Conroe is a role at Goodwill Industries of Houston in Conroe, Texas, United States (on-site). Posted 2026-08-25. Experience level: 0-2. No degree required.
- Job title
- (Temporary) Child Support Officer II - Conroe
- Company
- Goodwill Industries of Houston
- Location
- Conroe, Texas, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-25
You’ll be helping local families navigate the child support process in a role that values practical experience over formal degrees. It’s a great opportunity to get your foot in the door with a supportive organization while doing work that makes a real difference in your community.
Job description
Title: Child Support Officer II
State Dept: Office of Attorney General
Internal Dept: Goodwill Temporary Services
Status: Non-Exempt - Full Time
Salary/Pay Rate: $19.00 per hour, weekly pay
Hours: Mon to Fri, 8:00am to 5:00pm
Address: 5452 HWY 105 N, Conroe, TX 77304
GENERAL DESCRIPTION
Performs entry-level/ routine child support work. Work involves conducting detailed investigations to locate absent parents, establishing paternity; enforcing
court orders for child support and/or responding to customer inquiries. Works under close/moderate supervision, with minimal/ limited latitude for the use of
initiative and independent judgment
EXAMPLES OF WORK PERFORMED
Prepares documents relating to legal and administrative actions to establish or enforce child support orders
Negotiates lump sum payments from noncustodial parents who owe past due child/medical support
Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s)
Documents all case actions taken using the appropriate agency tools, including but not limited to Texas Child Support Enforcement System (TXCSES),
case/court documents
Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repository
Reviews cases to determine if the cases are eligible for closure
GENERAL QUALIFICATION GUIDELINES
Experience in interviewing and collections related to child support. Graduation from a standard senior high school or equivalent. Experience and education may
be substituted for one another.
Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques. Skill in interviewing and conducting investigations,
and in operation of computers and applicable computer software. Ability to detect and resolve error conditions, to select and transcribe data, and to communicate
effectively.
Physical Requirements/Work Environment:
- Ability to sit, stand, bend and reach.
- Ability to lift, push, pull, up to 25 lbs.
Apply for (Temporary) Child Support Officer II - Conroe at Goodwill Industries of Houston