Coordinator Customer Service
Company: Hapag-Lloyd
Role summary
Coordinator Customer Service is a full-time role at Hapag-Lloyd in Çankaya, Ankara, Turkey (hybrid). Posted 2026-08-31. Experience level: 0-2. No degree required.
- Job title
- Coordinator Customer Service
- Company
- Hapag-Lloyd
- Location
- Çankaya, Ankara, Turkey
- Work arrangement
- hybrid
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-31
This is a fantastic opportunity to join a global leader in the shipping industry, with no degree required! You'll be part of a supportive team, helping customers with their shipping needs. It's a great chance to build a career in logistics and gain valuable experience.
Job description
The Junior Customer Service Coordinator supports daily customer service operations by handling booking requests, customer enquiries, documentation, and shipment-related follow-up. The role works closely with customers, GSC, feeder operators, and internal teams to ensure smooth and timely shipment handling and customer service.