Night Auditor
Company: Hotel Equities Group, LLC
Role summary
Night Auditor is a part-time role at Hotel Equities Group, LLC in West Des Moines, Iowa, United States (on-site). Posted 2026-10-17. Experience level: 0-2. No degree required.
- Job title
- Night Auditor
- Company
- Hotel Equities Group, LLC
- Location
- West Des Moines, Iowa, United States
- Work arrangement
- on-site
- Employment type
- part-time
- Category
- Hospitality
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-17
This is a fantastic part-time opportunity with a great pay range, perfect for someone who loves hospitality and providing excellent guest service. You don't need a degree to get started and can gain valuable experience in a supportive team environment.
Job description
Pay Range
USD $16.00 - USD $17.00 /Hr.
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Night Auditor to join our team at the TownePlace Suites West Des Moines .
If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Night Auditor, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.
Job Purpose
The Front Office position is responsible for delivering welcoming, efficient, and professional service throughout the guest arrival, stay, and departure experience. This position assists guests with requests, reservations, payments, information, and service recovery while supporting smooth daily hotel operations.
What You'll Do
Welcome guests and provide friendly, professional service throughout their stay.
Process arrivals, departures, reservations, payments, and guest requests accurately.
Respond promptly to questions, concerns, and special requests.
Resolve routine guest issues and escalate concerns to management when appropriate.
Maintain accurate guest information, records, and shift documentation.
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
Promote hotel services, amenities, and relevant guest opportunities.
Follow cash-handling, security, privacy, and hotel operating procedures.
Monitor the lobby and front desk area to maintain a welcoming and organized environment.
Complete assigned shift responsibilities and maintain effective communication during handoffs.
Perform other duties as assigned.
Qualifications & Requirements
High school diploma or equivalent preferred.
Previous hotel, front desk, customer service, or related experience preferred.
Strong verbal and written communication skills.
Basic computer and cash-handling skills.
Ability to remain professional and composed while resolving guest concerns.
Ability to work flexible hours, including nights, weekends, and holidays, as needed.
What We're Looking For
A warm, welcoming professional who genuinely enjoys helping guests.
An organized and detail-oriented team member.
A calm problem-solver who can handle multiple priorities.
Someone who demonstrates professionalism, reliability, and a service-first mindset.
Physical Requirements
This position requires the ability to:
Stand and walk for extended periods and move throughout the front office area.
Sit, bend, reach, and lift as needed to complete job duties.
Occasionally lift and carry supplies or equipment up to 25 pounds.
Use computers, phones, tablets, and standard office equipment for extended periods.
Technology & Systems
Experience with the following is preferred:
Property Management Systems (PMS)
Point-of-Sale (POS) systems
Microsoft Office Suite
Hotel guest-service and communication platforms
Amazing Benefits At A Glance
Team-Driven and Values-Based Culture
Medical, Dental & Vision Insurance
Paid Vacation, Sick Time & Holidays
401(k) Retirement Plan
Employee Assistance Program
Career Growth Opportunities & Leadership Development Programs
Reduced Hotel Rates Throughout Our Portfolio
Employee Referral Program
Life Insurance
Flexible Spending Account (FSA)
Paid Parental Leave
Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)
Why Hotel Equities?
At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.
Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.
Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.
Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.