Customer Service Administrator & Project Coordinator
Company: INDYME SOLUTIONS, LLC
Role summary
Customer Service Administrator & Project Coordinator is a full-time role at INDYME SOLUTIONS, LLC in San Diego, California, United States (on-site). Posted 2026-10-03. Salary: USD 25–30 per hour. Experience level: 0-2. No degree required.
- Job title
- Customer Service Administrator & Project Coordinator
- Company
- INDYME SOLUTIONS, LLC
- Location
- San Diego, California, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Salary
- USD 25–30 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-03
This is a great opportunity to join a leading tech company in the retail space, even without a degree! You'll earn a competitive hourly wage of $25-$30 while managing customer service and coordinating projects, offering a fantastic entry point into a dynamic industry.
Job description
About Indyme Solutions
Want to work for a cutting-edge technology company in the exciting and dynamic retail industry? Then lndyme Solutions is the place for you.
lndyme is the world’s leading provider of customer engagement and loss prevention solutions for retailers. With over 35,000 installations worldwide, we are a trusted and respected brand. Our customers include major retailers such as Albertsons, Dick’s Sporting Goods, Ross, Walgreens, TJ Maxx, Kohl's and Lowe’s.
Position Summary
The Customer Service Administrator & Project Coordinator is an entry-to-mid level role that supports customer service operations and project coordination activities across the organization.
In this role, you will assist with managing customer requests, processing orders, service billing and helping coordinate projects to ensure timely delivery of products and services. You will work closely with internal teams and gain hands-on experience in customer engagement, project coordination, and retail technology solutions.
This is an excellent opportunity for someone looking to grow their career in customer service, operations, or project management.
Reporting Structure
This position reports to the Project Coordinator Manager and works closely with:
National Account Managers
Sales Application Engineers
Technical Support Team
Production & Operations
Finance Team
What We Offer
Competitive salary and benefits
A supportive, team-oriented work environment
Training, mentorship, and career development opportunities
Exposure to real-world projects and customer interactions
Opportunity to grow into senior project coordination or account management roles
Key Responsibilities
Customer Support
Act as a day-to-day contact for customer inquiries and requests
Respond to customer needs in a timely and professional manner
Help maintain strong customer relationships through clear communication
Support Proof of Value (POV) activities and customer onboarding
Project Coordination Support
Assist in coordinating project tasks, timelines, and deliverables
Track project updates and communicate progress to internal teams
Participate in internal and customer meetings and take notes/action items
Help ensure projects stay organized and on schedule
Order Processing & Administration
Prepare quotes for existing customers following company guidelines
Process customer orders accurately and in a timely manner
Maintain and update customer and order information in internal systems
Support proposal preparation for new opportunities
Process repair and phone support billing for the customer service team.
Cross-Functional Collaboration
Work with internal departments (Engineering, Manufacturing, Finance, etc.)
Help resolve basic operational or order-related issues
Escalate more complex problems to senior team members
Reporting & Tools
Use CRM and internal tools (e.g., Synergy, Macola) to manage data
Assist in preparing reports and tracking key metrics
Maintain organized documentation and records
Key Attributes
Strong attention to detail and organizational skills
Eagerness to learn and grow in a fast-paced environment
Positive, team-oriented attitude
Strong communication and interpersonal skills
Ability to manage multiple tasks with guidance
Customer-focused mindset
Qualifications
1–3 years of experience in customer service, administration, or coordination roles
Internship or early career experience in a business or technical environment is a plus
Basic proficiency in Microsoft Office (Excel, Word, Outlook)
Strong written and verbal communication skills
Bilingual candidates are preferred, Spanish would be nice.
Apply for Customer Service Administrator & Project Coordinator at INDYME SOLUTIONS, LLC