Junior Forecaster
Company: iSupport Worldwide
Role summary
Junior Forecaster is a full-time role at iSupport Worldwide in Manila, Metro Manila, Philippines (on-site). Posted 2026-08-25. Experience level: 2-5.
- Job title
- Junior Forecaster
- Company
- iSupport Worldwide
- Location
- Manila, Metro Manila, Philippines
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-25
If you have a knack for numbers and a sharp eye for trends, this is a fantastic opportunity to build a career in workforce planning with a supportive global team. You’ll get to play a key role in predicting staffing needs to keep operations running smoothly, all while working in a stable environment that values analytical growth.
Job description
Position Summary:
We are seeking a Junior Forecaster to join our dynamic workforce management team. This role is a unique opportunity for a motivated and analytical professional to develop expertise in forecasting, workforce planning, and operational analytics. The Junior Forecaster will play a key role in supporting business-critical forecasting activities, analyzing complex data sets, and helping drive efficiency and performance across the organization.
This position offers a rare opportunity to gain hands-on experience in advanced workforce management methodologies, work on projects that influence strategic decisions, and collaborate with cross-functional teams across operations, HR, and finance. You will be part of a fast-paced, innovative environment where your insights and analytical contributions will directly impact organizational performance.
Key Responsibilities:
· Support the development and maintenance of accurate forecasts for staffing, capacity planning, and operational requirements across multiple teams or business units.
· Collect, clean, and analyze historical and real-time data to uncover trends, patterns, and insights that inform operational decisions.
· Assist in designing, updating, and maintaining forecasting models, reports, and dashboards to provide clear, actionable insights for stakeholders.
· Collaborate with cross-functional teams—including operations, HR, and finance—to ensure forecasts are aligned with organizational objectives and business strategy.
· Monitor forecast accuracy and contribute recommendations for continuous improvement of methodologies, processes, and tools.
· Participate in workforce management projects and initiatives, providing analytical support that drives operational efficiency, performance optimization, and measurable business impact.
· Translate complex data and forecasting concepts into clear, concise insights for internal teams and leadership.
· Assist in documentation, reporting, training, and knowledge-sharing initiatives to strengthen team capabilities and operational excellence.
Ideal Candidate Profile:
· A proactive and detail-oriented individual who enjoys turning data into actionable insights.
· Passionate about workforce management, analytics, and operational excellence.
· Curious and eager to learn advanced forecasting methodologies and WFM processes.
· Comfortable collaborating across teams and contributing to both tactical and strategic initiatives.
· Adaptable and resilient, capable of managing multiple priorities in a dynamic, fast-paced environment.
· Demonstrates strong critical thinking, problem-solving, and organizational skills.
· Excited to grow into a more senior forecasting or analytics role in the future.
Qualifications:
· Bachelor’s degree in Business, Economics, Statistics, Data Analytics, or a related field.
· 2 years of professional direct experience in forecasting, workforce planning, operations analytics, or related fields; internship or project experience is highly valued.
· Strong analytical, quantitative, and problem-solving skills with meticulous attention to detail.
· Basic understanding of workforce management concepts, including forecasting, capacity planning, scheduling, and intraday management.
· Proficiency in Microsoft Excel; familiarity with business intelligence or reporting tools (e.g., Power BI, Tableau) is an advantage.
· Excellent communication skills, with the ability to present data insights clearly and persuasively.
· Highly motivated, curious, and eager to learn, with the ability to thrive in a fast-paced, collaborative, and innovative environment.
Why you'll love it here? Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
Access to an onsite gym with a complimentary professional fitness instructor.
Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
Weekly employee engagement activities with prizes of up to ₱3,000.
Free upskilling academy to support career growth and professional development.
State-of-the-art office facilities and modern workstations.
Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
Fun, collaborative, and employee-focused work environment.