Account Coordinator

Role summary

Account Coordinator is a role at Jack Morton Worldwide in Dayton, New Jersey, United States (hybrid). Posted 2026-08-18. Experience level: 0-2. No degree required.

Job title

Account Coordinator

Company

Jack Morton Worldwide

Location

Dayton, New Jersey, United States

Work arrangement

hybrid

Category

Administrative

Experience level

0-2

Degree required

No

Date posted

2026-08-18

Job description

Experience Without Limits

Come shape the future of brand experience.

At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.

That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.

Experience without limits—in your work, your growth, and your impact.

As an Account Coordinator, participates in supporting the oversight and management of client accounts and projects on behalf of the Company. An Account Coordinator takes all appropriate and necessary actions to ensure clients regard Jack Morton in high esteem and have significant confidence in the support provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. The duties and responsibilities as outlined in this Job Description may be changed from time to time by the Corporation, as it deems necessary, without further notice to the Employee.

Implementation:

Be fully informed regarding client and project status. Be prepared to independently answer questions from a variety of clients and Company departments

Oversight of project management to ensure the utmost accuracy and timely delivery of assigned tasks

Research, review and disseminate convention prospectus and related information

Support day to day management of assigned accounts

Attend and monitor planning meetings to assist management in creation of communication plans

Manage information disbursement to drive projects through Jack Morton Project Management systems, including maintaining Work Orders, Creative Briefs and Call Reports, and communicating information to all departments in an effective manner

Manage and execute client and vendor communications across a wide array of solutions and projects

Liaise and communicate with multiple internal and external stakeholders to ensure timely delivery of projects and solutions

Apply best practices and good judgement in all areas including project management, client communications, team management, time allocation and resource allocation

Exhibit proficiency in Microsoft Word, Excel and PowerPoint programs in order to prepare client correspondence, proposals and presentations

Prepare written documentation to client base

Assemble sales presentations, prepare proposals, gather supporting documentation and create PowerPoint presentations

Arrange travel plans for team members across clients and projects

Keep organized job files

Prepare billing for job invoices that conform to Company requirements and agreements with clients

Coordinate on-site client meetings appropriately, i.e. conference room reservations, refreshments, room set-up before and clean-up after, etc. to ensure seamless Client engagement

Sales / Account Management:

Participate in the sales process: observe capabilities presentations, sales presentations, pitches and proposal generation for existing client base and prospects

Implement and manage processes for project pitches for clients and prospects

Prepare written documentation including proposals, quotations and letters

Maintain accurate and complete client and project files

Provide administrative support throughout the project life cycle, from concept development through delivery and final billing

Support all account related needs including, but not limited to:

Property and graphic inventories

Job process issues

Show site expectations

Quality / Expectation

Pricing / billing

Occasional travel is required

Financial Responsibility / Management:

Participate in updating team forecasting and budgeting information in the Work Order

Create and maintain spreadsheets in Excel

Demonstrate project and meeting fiscal responsibility in booking travel and following Company guidelines

Research and recommend project budgets and timelines

Leadership

Develop individual skill set, expanding client services, sales, business and marketing expertise

Resolve problems / conflicts within team

Complete all work as assigned

Help train incoming Account team members

Develop training and transition materials as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Canadian Positions: Accommodations will be made, up to undue hardship, for employees that advise accommodation is required pursuant to the prohibited grounds of the human rights legislation.)

Desired Characteristics:

Passionate about working with people and be customer-centric

Embodies flexibility, open-mindedness and receptivity

Actively works out solutions, both independently and in consultation with project members and management

Identifies something valuable in being part of a team and ability to effectively collaborate

Effective communication skills are required: including the ability to prepare written documentation including proposals, quotations and letters; maintain accurate and complete client and project files

Exhibits the ability to multi-task, and operate under severe time constraints and immovable deadlines

Good