Customer Service Advisor - 3940
Company: Jiffy Lube
Role summary
Customer Service Advisor - 3940 is a role at Jiffy Lube in Amity Township, Pennsylvania, United States (on-site). Posted 2026-09-09. Experience level: 0-2. No degree required.
- Job title
- Customer Service Advisor - 3940
- Company
- Jiffy Lube
- Location
- Amity Township, Pennsylvania, United States
- Work arrangement
- on-site
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-09
Jiffy Lube is looking for a friendly and helpful Customer Service Advisor to join their team! This full-time role is a fantastic entry-level opportunity with no degree required, offering a great starting point for your career in automotive service. You'll be the first point of contact for customers, ensuring they have a positive experience.
Job description
Join Our High‑Energy Team as an Automotive Customer Service Advisor!
Are you a natural communicator with a passion for helping people?
Want to work in a fast‑paced, team‑oriented environment where your personality, energy, and communication skills truly shine ?
Premium Velocity Auto / Jiffy Lube (PVA) is seeking dependable, growth‑minded Automotive Customer Service Advisors who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish.
No automotive experience needed -- we train!
A valid driver's license is strongly preferred , but not required.
Position: Customer Service Advisor (CSA)
As a Customer Service Advisor, you'll guide customers through their entire visit -- while also performing basic maintenance services as a trained Lube Technician.
This role combines customer service, sales, communication, and hands‑on automotive work , creating strong career pathways in both customer care and automotive services.
What You'll Do (High‑Impact Responsibilities)
Greet customers, review their service needs, and escort them safely from their vehicles
Clearly explain available services, promotions, and recommendations
Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines
Communicate service updates throughout the visit
Perform basic preventive maintenance (oil changes, inspections, fluid top‑offs, wipers, basic component replacements)
Review completed services with customers, ensure satisfaction, and encourage return visits
Assist the team and perform other duties as assigned
Requirements
Valid U.S. driver's license (preferred)
Authorization to work in the U.S. (no sponsorship available)
Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
Comfortable working in enclosed or semi‑outdoor environments
Proven face‑to‑face customer service or sales experience
Qualifications
Excellent communication and customer service skills
Strong listening and reasoning abilities
Confidence in overcoming objections
Positive, energetic attitude
Ability to succeed in a fast‑paced, team‑oriented environment
Commitment to following safety procedures
Willingness to learn, train, and grow
Strong multitasking ability
Full‑Time Employee Benefits
Employer/employee‑funded medical, vision, dental , prescription coverage, and telemedicine
Employer‑funded basic life & AD&D
Bonus program for completing JLU training
Employee discounts on parts and services
Additional Optional Benefits
Life, accident, disability, and critical illness plans
Flexible Spending Account (FSA) & Dependent Care FSA
Employee Assistance Program
Will preparation & travel assistance
Full‑time employees only
Added Perks
Pay increase opportunities within your first 60 days!
Paid training + bonus incentives for completing modules
Cross‑training across multiple roles to increase your earning potential
Career paths with limitless growth (Customer Service, Automotive, and Management)
Safety‑focused work environment
Unique benefits including legal & financial advising, member‑only discount programs, and employee discounts (FT only)
Ready to Deliver a High‑Energy Customer Experience?
Bring your positivity, communication talent, and drive for growth -- we'll provide the training, tools, and career path .
Apply today and accelerate your future!
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.