Tenancy Manager
Company: JP Management LLC
Role summary
Tenancy Manager is a role at JP Management LLC in Hackensack, New Jersey, United States (on-site). Posted 2026-08-12. Experience level: 5-10.
- Job title
- Tenancy Manager
- Company
- JP Management LLC
- Location
- Hackensack, New Jersey, United States
- Work arrangement
- on-site
- Category
- Administrative
- Experience level
- 5-10
- Date posted
- 2026-08-12
Job description
Job Summary:
We are seeking a highly organized Tenancy Manager with strong people management skills to lead tenancy operations across our portfolio. This role oversees key administrative functions while ensuring compliance with property management, tenancy, and Fair Housing laws and regulations. The ideal candidate will bring strong leadership, effective communication skills, and the ability to coordinate closely with legal, property management, and residents to support tenancy operations.
Key Responsibilities:
Manage and supervise a team handling tenancy administration and front desk operations
Oversee NTC and NTQ processes, ensuring accuracy and compliance with local laws
Lead lease renewal tracking, outreach, and execution
Oversee court filings, court status reporting, and tracking legal actions related to tenancy to executive team
Maintain accurate documentation and reporting on eviction proceedings and legal outcomes
Guide attorneys, attend court cases, and take the lead in coordinating legal strategy related to tenancy matters
Prepare and deliver regular reports on; court filings and status, tenant balances and collections, subsidy compliance
Ensure adherence to all local, state, and federal housing regulations
Manage subsidy accounts including certifications, recertifications, and compliance
Review and approve resident credit requests in line with company policies
Maintain accurate tenant records and lease documentation
Improve and standardize operational workflows and SOPs
Act as escalation point for complex tenancy issues
Collaborate with Property Management, Legal, and Accounting teams
Train, coach, and develop staff for performance and accountability
Track KPIs such as renewal rates, notice activity, and turnaround times
Actively support the overall success of the Tenancy Department by collaborating with coworkers, providing assistance during absences, peak workloads, or operational needs, cross-training as requested, and performing other duties assigned by management to ensure continuous, efficient departmental operations.
Contribute to special projects or initiatives assigned by property management leadership.
Qualifications:
5+ years of property management or tenancy administration experience
2+ years of supervisory or management experience
Strong knowledge of landlord-tenant laws and lease administration
Experience with subsidy programs
Strong organizational and communication skills
Proficiency in Microsoft Office and property management systems
Salary : $70,000 - $80,000 base
Benefits :
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
JP Management is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.
Requirements
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