Customer Service Specialist (FOH-Calgary)
Company: Kitchen Hub
Role summary
Customer Service Specialist (FOH-Calgary) is a role at Kitchen Hub in Calgary, Alberta, Canada (on-site). Posted 2026-10-05. Salary: CAD 15 per hour. Experience level: 0-2. No degree required.
- Job title
- Customer Service Specialist (FOH-Calgary)
- Company
- Kitchen Hub
- Location
- Calgary, Alberta, Canada
- Work arrangement
- on-site
- Category
- Customer Service
- Salary
- CAD 15 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-05
This part-time Customer Service Specialist role at Kitchen Hub is a fantastic opportunity to gain experience in a fast-paced, customer-focused environment. No degree is necessary, and you'll earn $15/hour while being part of a team that values optimism and professionalism. It's a great way to build your skills and contribute to creating amazing customer experiences.
Job description
Position Summary
Are you ready to bring an optimistic and proactive approach to a dynamic work environment? Join the Kitchen Hub team, where creating experiences, having an entrepreneurial mindset, and prioritizing professionalism are not just values, but the foundation of delivering unbelievable customer service. In the midst of hectic moments, your calm demeanor and organized work habits will shine, ensuring an unforgettable experience for all stakeholders, including customers, delivery drivers, restaurant partners, team members and vendors.
We’re looking for individuals who take initiative and have a “make it happen” mindset to work. As a member of our team, you’ll be at the forefront of creating seamless and enjoyable experiences for Kitchen Hub customers.
Role and Responsibilities
Be part of an engaged, energetic and fun operations team in our store.
Positively contribute to creating an unbelievable experience for all customers and delivery drivers.
Work with restaurant partners to efficiently run food from their space to our front-of-house.
Ensure complete orders are expedited to the correct customer or driver.
Assist customers with placing orders on kiosks and be a Kitchen Hub expert.
Resolve order issues efficiently and turn every interaction to a positive experience.
Perform side duties including the maintenance of dine-in and work areas, waste removal, sweeping and mopping, and ensuring restroom cleanliness.
Full participation in the facility Health & Safety program with a proactive approach to health, safety and security at all times.
Communicate effectively with restaurant partners to help ensure operational standards are met.
Problem solve to find solutions to technical issues that arise and impact the customer experience.
Consistently follow operational procedures and look for new ways to improve efficiencies.
As required, assist with receiving deliveries.
Other duties as requested by management.
Qualifications
1-2 years of Customer Service experience with a genuine passion for creating the best experiences
Is outgoing and friendly
Is punctual, reliable and can be counted on for consistent attendance
Is available to work flexible hours (may include early mornings, evenings, weekends, and/or holidays)
Has a positive, proactive and solution focused mindset
Shows great attention to detail and is organized and tidy
Must have the ability to lift up to 20lbs and exert well-paced mobility throughout a shift
Strong communication skills in spoken English
Health and Safety, and/or Food Handler Certification considered an asset
Compensation
15/hour + tips
Employment Type
Part-Time, Full-Time
Kitchen Hub welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Apply for Customer Service Specialist (FOH-Calgary) at Kitchen Hub