Organizational Change Management Consultant

Role summary

Organizational Change Management Consultant is a full-time role at Kyndryl in London, England, United Kingdom (hybrid). Posted 2026-08-06. Experience level: 5-10.

Job title

Organizational Change Management Consultant

Company

Kyndryl

Location

London, England, United Kingdom

Work arrangement

hybrid

Employment type

full-time

Category

Software Engineering

Experience level

5-10

Date posted

2026-08-06

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Do you have passion for driving tech-enabled organizational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as an Organizational Change Management Consultant (Analyst) with a key role in delivering change and adoption outcomes for a global client undertaking a Microsoft Tenant Migration program.

In this role, you will also be the Change Management Consultant on dynamic consulting delivery projects that involve strategic technology transformation across Kyndryl’s services in Applications (e.g. ERP), Data, AI, Cloud, IT Managed Services, Securities, Digital Workplace and more. Your engagements will require you to work across the OCM discipline, such as Change Impact Assessments, Change Readiness, Communications, Training & Enablement, Behavior & Culture and Resistance Management. Working with the customer and Kyndryl team, you will ensure successful implementation of OCM solutions, reporting to the Change Management, Communications or Training Lead as well as supporting Customer stakeholders.

In addition, you will work closely with the UK&I OCM Director on internal initiatives such as OCM capability enhancement and business growth activities, supporting business development activities from the outset of customer engagements. This represents an exciting and entrepreneurial element of the role where you will apply OCM experience in a pre-sales context.

Finally, it is an exciting time to join the Kyndryl OCM team as we expand our services and work with the established Global OCM team. You will be key to the journey in Kyndryl UK&I OCM, bringing the best of your knowledge, skills, collaboration and energy to the practice!

Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.

Your Future at Kyndryl

As an Organizational Change Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Key responsibilities:

Support the implementation of OCM strategies and plans for client engagements.

Create detailed change impact assessments, stakeholder analyses and produce data-driven change action plans.

Own stakeholder and business engagement responsibilities for driving Change & Adoption.

Support the development and implementation of Change / Communication and Training strategies and plans.

Activate the Change Network and deliver quality change network engagement content and sessions.

Develop communication campaign collateral, align approval and launch.

Develop client-specific training programs.

Track and analyze OCM metrics to measure the success of client initiatives.

Collaborate with Kyndryl OCM Leads and client project teams to ensure smooth change implementation.

Support the development of OCM proposals and pre-sales activities.

Assist in the development and maintenance of internal OCM tools, templates, and methodologies.

Contribute to the continuous improvement of OCM methodologies and tools.

Participate in knowledge-sharing sessions and contribute to the development of OCM best practices.

Who You Are

Required Skills and Experience:

6+ years of OCM Change Management experience in consulting, preferably technology consulting in core OCM workstreams such as Change Management, Communications, Training and / or Business Transformation.

Bachelor's degree in a relevant field (e.g., technology, business, psychology, communications, media).

Strong communication and interpersonal skills.

Strong analytical and problem-solving skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to work independently and as part of a team.

Seeks and incorporates feedback regularly.

Experience with project management methodologies.

Consulting skills, including strategic thinking and problem-solving.

Experience designing and delivering high quality Change deliverables such as, Stakeholder Analysis, Communication strategy / p