Customer Service Representative

Company: LendNation

Role summary

Customer Service Representative is a part-time role at LendNation in Decatur, Alabama, United States (on-site). Posted 2026-08-14. Experience level: 0-2. No degree required.

Job title
Customer Service Representative
Company
LendNation
Location
Decatur, Alabama, United States
Work arrangement
on-site
Employment type
part-time
Category
Customer Service
Experience level
0-2
Degree required
No
Date posted
2026-08-14

Job description

Lend Nation is looking for an energetic, positive Part Time Customer Service Representative to join our team!

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

This position will work at Store 4117 located at 1112 6th Ave SE Decatur, AL 35601.

As a Customer Service Representative you will:

Complete cash transactions for our customers

Initiate customer loans

Contact customers about past due payments

Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

Excellent customer service skills

Cash Handling experience

Ability to operate computers and standard office equipment preferred

Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

Ability to work with minimal supervision

Reliable attendance is an essential requirement of the position

Must be at least 18 years of age

Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives :

Monthly bonus program

Steady hours

BENEFITS:

There are no benefits provided for this position other than those required by regulatory statue.

ABOUT THE COMPANY

QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative

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