Director, Delivery Partner- IT Services
Company: Lenovo
Role summary
Director, Delivery Partner- IT Services is a full-time role at Lenovo in Farnborough, England, United Kingdom (on-site). Posted 2026-10-08. Experience level: 10+. No degree required.
- Job title
- Director, Delivery Partner- IT Services
- Company
- Lenovo
- Location
- Farnborough, England, United Kingdom
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Logistics & Warehousing
- Experience level
- 10+
- Degree required
- No
- Date posted
- 2026-10-08
If you're looking for a leadership role in IT services with a globally recognized tech company, this Director position at Lenovo could be a fantastic fit. They value taking ownership and delighting customers, and you don't need a degree to apply, just a strong track record.
Job description
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
To find out more visit www.lenovo.com and read about the latest news via our StoryHub .
Description and Requirements
The Director, Delivery Partner is a member of the Lenovo Solutions & Services Group (SSG) Delivery organization and serves as the delivery organization's partner to the Sales organization throughout the sales cycle.
The role is responsible for integrating delivery expertise into sales pursuits to ensure proposed services solutions are operationally executable, commercially viable, and aligned with Lenovo's delivery capabilities. The Delivery Partner works closely with Sales, Solutioning, Offering, Finance, and Delivery leadership to shape opportunities, assess risks, develop delivery models, and support profitable services growth.
This role provides the delivery perspective and accountability within the sales process , helping Sales develop solutions that can be successfully transitioned into and executed by the Delivery organization.
The role supports both new business opportunities and the commercial expansion of existing accounts , partnering with Sales to evaluate additional services and scope that can be effectively delivered by Lenovo.
Key Responsibilities
Delivery Partnership with Sales
Act as the primary Delivery organization partner for Sales during strategic and complex services pursuits.
Engage early in the sales cycle to assess delivery requirements, feasibility, risks, and dependencies.
Partner with Sales throughout opportunity qualification, solution development, RFP responses, customer discussions, negotiations, and contract development.
Provide delivery leadership and subject matter expertise to help shape solutions that are executable within Lenovo's delivery model.
Represent the interests and capabilities of the Delivery organization during the sales process.
Ensure delivery considerations are incorporated before customer commitments are finalized.
Solution and Deal Shaping
Assess proposed services solutions for operational feasibility, scalability, cost, resource requirements, and delivery risk.
Work with Sales, Solution Architecture, Offering, and Finance to develop appropriate delivery models and commercial assumptions.
Validate staffing models, locations, transition requirements, SLAs, technology dependencies, tooling, third-party requirements, and other critical delivery assumptions.
Identify gaps between customer requirements and Lenovo's delivery capabilities and develop mitigation or alternative approaches.
Provide delivery inputs to pricing, cost models, margin analysis, and commercial negotiations.
Challenge assumptions that could create downstream operational, financial, or customer risk.
Commercial Expansion
Partner with Sales to identify and evaluate opportunities to expand Lenovo's services within existing customers.
Provide delivery expertise to assess additional services, scope, geographies, business units, or capabilities that could be added to an existing engagement.
Evaluate the operational and financial implications of proposed expansion opportunities.
Help Sales develop expansion solutions that leverage existing delivery capabilities, infrastructure, processes, and customer knowledge.
Identify opportunities to improve the economics of expansion through standardization, automation, delivery optimization, and reuse of existing capabilities.
Support Sales in developing credible delivery and commercial propositions for incremental services.
Delivery Risk Management
Identify operational, financial, contractual, resource, transition, and third-party risks during the sales process.
Establish appropriate mitigation plans in partnership with Sales and Solutioning.
Provide formal delivery assessments for complex, non-standard, or high-risk opportunities when required.
Ensure material delivery risks and assumptions are visible to Delivery leadership and appropriate governance forums.
Escalate proposed commitments that cannot reasonably be supported by the Delivery organization.
Maintain clear separation between customer requirements, commercial commitments, and validated delivery assumptions.
Key Performance Measures
Performance will be measured through a combination of growth, deal quality, and delivery outcomes, including:
Services bookings and revenue are influenced through supported opportunities.
Incremental services revenue from commercial expansion opportunities.
Deal-win rate for opportunities supported by the Delivery Partner.
Gross margin and commercial performance of supported engagements.
Reduction in delivery-related deal risks and exceptions.
Reduction in post-contract delivery issues resulting from sales commitments.
Accuracy of delivery assumptions incorporated into solution and pricing models.
Quality and timeliness of Sales-to-Delivery transitions.
Adoption of standardized Delivery engagement practices across strategic pursuits.
Required Qualifications
Bachelor's degree or equivalent experience.
10+ years of experience in IT services, managed servi