TA Customer Success & AI Operations Partner
Company: Lenovo
Role summary
TA Customer Success & AI Operations Partner is a contract role at Lenovo in Gurgaon, Haryana, India (on-site). Posted 2026-10-02. Experience level: 2-5.
- Job title
- TA Customer Success & AI Operations Partner
- Company
- Lenovo
- Location
- Gurgaon, Haryana, India
- Work arrangement
- on-site
- Employment type
- contract
- Category
- Customer Service
- Experience level
- 2-5
- Date posted
- 2026-10-02
This is a fantastic opportunity at a leading global tech company where you'll help ensure customers have a great experience and support the operational side of their AI initiatives. It's a contract role with potential for growth, offering a chance to be part of exciting, cutting-edge technology.
Job description
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .
Description and Requirements
Role Type : 12 Month Contract
Role Summary
We are looking for someone who can support Talent Acquisition operations while also contributing to AI, automation, and process improvement initiatives across APAC hiring teams.
This role goes beyond traditional interview coordination. Along with managing scheduling and candidate communication, the role will work closely with TA Operations on improving workflows, exploring AI-enabled solutions, and driving operational efficiency.
Ideal for someone with a mix of:
coordination + operations mindset
interest in AI / automation
curiosity around HR technology
problem-solving attitude
Key Responsibilities
Manage interview scheduling across APAC markets and time zones
Partner with Recruiters, Hiring Managers, and candidates for smooth interview coordination
Deliver strong candidate experience through timely communication
Support adoption of tools like MS Bookings, Copilot, AI workflows, and automation solutions
Identify opportunities to simplify manual processes and improve operational efficiency
Support TA Operations projects related to AI, reporting, workflow improvement, and process standardization
Maintain scheduling accuracy and operational SLAs
Skills & Experience
Must Have
Strong coordination and communication skills
High attention to detail
Comfortable working with calendars, virtual meeting tools, and operational processes
Interest in AI, automation, HR technology, or process improvement
Ability to manage multiple stakeholders and activities simultaneously
Preferred
Exposure to HR Operations, TA Operations, HR Technology, or Transformation projects
Familiarity with MS Bookings, Power Automate, Copilot, or similar tools
Tech / Engineering / Analytics educational background is a plus
Why Join
Exposure to AI-enabled Talent Acquisition practices
Opportunity to work on HR transformation initiatives
Regional APAC role with cross-market exposure
Chance to build and experiment with operational improvements and automation ideas
Additional Locations :
* India
NOTICE FOR PUBLIC
At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.
Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.
General Information
Req #
100016954
Career area:
Human Resources
Country/Region:
India
State:
Haryana
City:
Gurgaon
Date:
Tuesday, May 19, 2026
Additional Locations :
* India
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