Front Desk Receptionist

Role summary

Front Desk Receptionist is a full-time role at McLean Ambulatory Surgery, LLC in McLean, Virginia, United States (on-site). Posted 2026-10-20. Salary: USD 17–29 per hour. Experience level: 0-2. No degree required.

Job title

Front Desk Receptionist

Company

McLean Ambulatory Surgery, LLC

Location

McLean, Virginia, United States

Work arrangement

on-site

Employment type

full-time

Category

Hospitality

Salary

USD 17–29 per hour

Experience level

0-2

Degree required

No

Date posted

2026-10-20

Job description

This position is Full-Time, M-F 8:30 a.m. to 5:00 p.m.

The Business Office Support Specialist is responsible for supporting the daily operations of the business office through insurance verification, patient registration, and front desk support, and accounts payable functions. The Business Office Support Specialist will ensure all insurance verifications are completed accurately and in a timely manner, including courteous and prompt contact of patients via phone regarding co-pay or co-insurance due prior to the date of service. The Business Office Support Specialist also performs all accounts payable functions and will be cross-trained in other functions of the business office. The Business Office Support Specialist reports directly to the Business Office Manager.

Duties & Responsibilities:

Contact patients at least three days prior to their scheduled date of service to inform them of any applicable co-payments, deductibles, or co-insurance amounts due prior to date of service

Facilitate payment arrangements and/or collect information for charity determination as needed

Notates calls in HST on patients' accounts

Mail all signed checks

Performing payer verification calls as needed and obtaining authorizations when required

Utilizing appropriate payer portals to verify insurance eligibility and benefits

Following up with provider offices regarding pending or missing authorizations

Identifying and addressing insurance discrepancies

Communicating insurance-related issues to the ASC Scheduler, Business Office Manager (BOM), and provider offices as necessary

Managing all daily front desk and registration functions

Performs other business office functions as directed by the Business Office Manager

Qualifications:

At least one year experience in insurance verification in an ambulatory surgery facility, acute-care hospital, or doctor’s office.

Experience in a medical office or similar healthcare setting is preferred

High school diploma or equivalent

Strong communication, organizational, and customer service skills

Familiarity with medical terminology and billing practices is an advantage

Must have experience using a medical software system and Windows.

Demonstrated ability to type 45 wpm.

Ability to follow oral and written instructions.

Ability to prioritize and complete tasks in a timely manner.

Must have experience using a medical software system and Windows.

Ability to perform multiple tasks simultaneously.

Other duties as assigned.

Benefits:

Medical, Dental, Vision

Life & Disability Insurance

Healthcare & Dependent Day Care Flexible Spending Accounts

401k Retirement Program with company match

Paid Time Off Program and Holiday Pay

Tuition Reimbursement

Student Loan Repayment Assistance